Accounts Receivable & Trade Deduction Specialist

Sugar Mountain•Seattle, WA

46d•$68,000 - $75,000•Hybrid

About The Position

Sugar Mountain is a creative, family-owned food company that is home to extraordinary brands like Beecher’s Handmade Cheese, Mishima Reserve, Pasta & Company, and The Butcher’s Table. We’re passionate about making real food with absolutely zero artificial ingredients. We’re a team at the forefront of the food revolution, passionate about our mission to Change the Way America Eats. For the past 6 years, we’ve been recognized as a Great Place to Work and we’re proud of the value-driven, mission-forward culture that fuels our growth. We’re on the lookout for an energetic Accounts Receivable & Trade Deduction Specialist to join our collaborative team! In this hybrid role (working 3 days a week in the office) from our home office, you’ll work directly with our Accounts Receivable and Trade Supervisor and team up with people from all corners of the organization. You’ll play a key part in keeping our financial world running smoothly collecting past-due receivables, validating customer deductions, and making sure everything aligns with our trade and non-trade spending policies. If you’re a people-person who thrives in a team-driven environment and loves solving problems with a smile, we’d love to have you on board!

Requirements

Associate or Bachelor’s degree in Business, Finance, Accounting, or related field (or equivalent experience) preferred.
Minimum of 3 years’ experience in Accounts Receivable processes and systems, including intercompany experience.
2+ years in Consumer Product Goods, Wholesale, Retail, and/or Food industries strongly preferred.
Experience with trade management or deduction systems strongly preferred.
Strong understanding of basic accounting principles and internal controls.
Solid business acumen with the ability to navigate and understand various business processes and systems.
Experience with Microsoft Dynamics Great Plains and Microsoft Business Central preferred.
Experience with a large ERP system required.
Intermediate Excel skills (including pivot tables and VLOOKUPs).
Exceptional organizational skills, attention to detail, and the ability to work independently.
A natural customer-service mindset, confidently supporting internal and external partners with professionalism and care.

Responsibilities

Partner closely with Sales and Operations to drive timely collections and ensure accurate review, research, and recording of customer deductions in line with company policies.
Post daily cash receipts and prepare cash reports reflecting current bank balances.
Manage and maintain customer documentation related to deductions, claims, and cash payments.
Provide analytical support to identify and resolve root-cause issues behind customer deduction trends.
Become a subject matter expert in AR and trade systems and interfaces.
Maintain standard operating procedures for accounts receivable, cash application, and deduction management processes.
Prepare and reconcile intercompany accounts, including issuing billbacks to related parties, employees, and internal divisions.
Support and help manage customer credit risk.
Submit claims for invalid deductions through customer portals.
Assist with fiscal period-end close activities, including: Reconciling assigned general ledger accounts. Preparing and distributing supporting schedules and reports.
Provide backup support within the department as needed and take on additional responsibilities as assigned.

Benefits

Sugar Mountain offers medical, dental, vision and life insurance premiums, along with paid time-off, paid holidays and a 401(k) plan with a company match.
Employees enjoy a 35% employee discount at Sugar Mountain locations.

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