Accounts Receivable Supervisor

RSM US LLP

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About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The Accounts Receivable Supervisor provides oversight to the day-to-day operations of the Firm’s Accounts Receivable Specialists. The position is responsible for ensuring the most effective and efficient policies, procedures, and systems are in place to ensure reporting, transaction processing and replies to client requests are completed timely and accurately.

Requirements

• Bachelor’s degree or equivalent experience
• Intermediate Microsoft Office skills
• Strong communication skills both written and verbal
• Effective organization and time management skills
• Strong attention to detail
• 3-5 years relevant experience
• Ability to supervise, direct, and review the results of projects or assignments
• Ability to support, affect, and implement change
• Ability to impact and influence a diverse population
• Ability to attract, lead, motivate, and retain a team

Responsibilities

• Manages the Receivable functions for the Firm including but not limited to: Building and maintaining relations with the client engagement teams and finance management.
• Coaching and evaluating staff performance.
• Oversee the training process for new hires.
• Review and approve client refunds and write offs.
• Oversee and assist in the stop work process.
• Ensuring timely and accurate transaction processing.
• Reconciliation of system integrations.
• Assist in assessing and redistributing work volume.
• Project management duties include but are not limited to: Review and improve the team’s processes and procedures.
• Ensure process and procedure documentation is complete and proper.
• Performance Advisor duties include but are not limited to: Plans appropriate staffing levels; interviews, selects, orientates, and trains.
• Communicates performance expectations, provides feedback and recognition of team’s performance.
• Completes employee counseling reports and/or discipline, including termination.
• Creates career growth opportunities and employee development plans.
• Holds monthly training/meetings to promote growth and development both individually and with the team.

Benefits

• At RSM, we offer a competitive benefits and compensation package for all our people.
• We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients.
• Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
• Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees