Accounts Receivable Supervisor

Exova • Blue Ash, OH

43d • Hybrid

About The Position

The Supervisor of Accounts Receivable - Collections is responsible for overseeing the collections process, ensuring timely and accurate collection of outstanding invoices, and managing a team of collections specialists. This role requires strong leadership skills, excellent communication abilities, and a thorough understanding of accounts receivable processes. This is a hybrid role based in Blue Ash, Ohio

Requirements

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 5 years of experience in accounts receivable and collections, with at least 2 years in a supervisory role.
• Strong knowledge of accounts receivable processes and best practices.
• Excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Proficiency in accounting software and Microsoft Office Suite.
• Strong analytical and problem-solving skills.
• Ability to work independently and handle multiple tasks in a fast-paced environment.

Nice To Haves

• Experience with ERP systems (e.g., D365, AX, NAV
• Certification in credit and collections (e.g., CCE, CICP).

Responsibilities

• Supervise and lead the collections team, providing guidance, training, and performance evaluations.
• Develop and implement effective collections strategies to minimize outstanding receivables and reduce bad debt.
• Monitor and analyze accounts receivable aging reports, identifying and addressing delinquent accounts.
• Collaborate with the sales and customer service teams to resolve billing disputes and improve customer satisfaction.
• Ensure compliance with company policies and relevant regulations in all collections activities.
• Prepare and present regular reports on collections performance and key metrics to senior management.
• Assist in the development and implementation of accounts receivable policies and procedures.
• Handle escalated collection issues and negotiate payment plans with customers as needed.
• Maintain accurate and up-to-date records of all collection activities and communications.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Professional, Scientific, and Technical Services