Accounts Receivable Supervisor/Manager

Robert Half-posted about 1 year ago
Full-time • Mid Level
San Antonio, TX
Administrative and Support Services
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The Accounts Receivable Supervisor/Manager will oversee the billing and credit functions within the organization, ensuring accuracy and efficiency in customer transactions. This role involves managing a team, handling customer inquiries, and improving invoicing and credit processes to align with company standards.

  • Manage and enhance invoicing procedures to ensure accuracy and compliance with company standards.
  • Evaluate and approve customer credit requests in line with company policies.
  • Handle inbound customer inquiries related to billing, account balances, and other related issues.
  • Collaborate with the customer service and sales departments to resolve account-related issues.
  • Lead a team of accounts receivable specialists, fostering a collaborative work environment.
  • Oversee staff performance evaluations, goal setting, and development initiatives.
  • Prepare and distribute reports related to invoicing, credit processing, and customer inquiries.
  • Analyze key metrics and KPIs for the accounts receivable function, identifying areas for improvement.
  • Collaborate with IT and other departments to streamline accounts receivable workflows.
  • Ensure the timely and accurate processing of credit memos, adjustments, and refunds.
  • Maintain accurate records and documentation related to credits and adjustments.
  • Continuously review and improve invoicing and credit processes to enhance efficiency and accuracy.
  • Minimum of 5 years of experience in Accounts Receivable Management or similar role.
  • Expertise in various Accounting Software Systems.
  • Proficiency in handling Accounting Functions.
  • Proven experience in Accounts Receivable (AR).
  • Familiarity with Billing Functions.
  • Ability to Approve Credit in accordance with the company's financial policies.
  • Strong knowledge in Excel Formulas.
  • Experience in using NetSuite software.
  • Proficiency in using Zendesk and Salesforce Platform.
  • Managerial experience would be an added advantage.
  • Bachelor's degree in Accounting, Finance, or related field preferred.
  • Excellent attention to detail, strong analytical skills, and ability to meet deadlines.
  • Strong written and verbal communication skills.
  • Ability to lead a team and work collaboratively in a fast-paced environment.
  • Proven ability to handle confidential information with discretion.
  • Managerial experience would be an added advantage.
  • Bachelor's degree in Accounting, Finance, or related field preferred.
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
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