Accounts Receivable Specialist

Unlimited Service Group • Addison, IL

94d • $28 - $30

About The Position

Our Accounts Receivable Specialist will work closely with a portfolio of our valued customers throughout the Accounts Receivable process in a business-to-business setting, ensuring payments are made within terms, and following up when payments are past due. In this role, our Accounts Receivable Specialist also conducts research and reconciliations, resolves customer billing problems, and secures payment on open invoices. All while having the ability to build and maintain strong relationships with our customers. Please note: During initial training this position will be 100% on-site. Upon completion of training, will move to a hybrid work schedule – two days remote, three days in office each week.

Requirements

• 2+ years of experience as a Credit Analyst, Accounts Receivable Specialist, or related field.
• Detail-oriented with a passion for customer service and strong interpersonal skills.
• Ability to collaborate and adapt in partnering with stakeholders across the business.
• Self-motivated, goal-oriented, with the ability to learn quickly and work effectively in a fast-paced work environment.
• Experience in handling a large volume, small dollar portfolio.
• Excellent communication and interpersonal skills, including the ability to negotiate satisfactory business resolutions.
• Highly organized.

Nice To Haves

• Experience reconciling AR accounts.
• Experience training and mentoring other team members.

Responsibilities

• Build and maintain strong relationships with key customers throughout the Accounts Receivable process.
• Engage with our valued customers via outbound phone calls and email to collect on payments owed.
• Perform account reconciliations as needed to ensure accounting records are aligned.
• Partner with internal stakeholders to align on appropriate payment strategies for past due accounts.
• Achieve accounts receivable KPI’s, including daily call volume, and accounts receivable percent over 60 days.
• Drive innovative solutions on past-due accounts where standard accounts receivable procedures have failed.
• Analysis of any changes in payment patterns and recommend customers for credit evaluation.
• Other duties as assigned.

Benefits

• Health insurance
• 401K match
• Employee assistance programs
• Time away
• Profit Sharing
• Casual dress code
• Occasional summer cookouts
• Holiday lunches

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees