Accounts Receivable Specialist

Atlantic Group • North Andover, MA

406d • $45,760 - $58,240

About The Position

The Accounts Receivable Specialist is responsible for overseeing accounts receivable activities for a designated portfolio, serving as a key contact for customer relationships and representing the finance team. This role involves troubleshooting complex issues, tracking performance metrics, analyzing customer accounts, and collaborating with various departments to manage account risks and disputes.

Requirements

• Associate's degree in Business, Accounting, or a related field, or equivalent work experience.
• At least 2 years of experience in accounts receivable or a similar role.
• Proficiency in Microsoft Excel and strong technical skills.
• Experience with large ERP systems and analytical tools.
• Strong communication skills and a customer service-oriented mindset.
• Excellent analytical skills with attention to detail.
• Problem-solving expertise and root cause analysis skills.
• Ability to multitask, meet deadlines, and collaborate with all organizational levels.

Nice To Haves

• Bachelor's degree in Business, Accounting, or a related field (Preferred).
• Experience with ERP systems (1 year preferred).

Responsibilities

• Oversee accounts receivable activities for an assigned portfolio.
• Serve as a key point of contact for customer relationships, representing the finance team.
• Identify, troubleshoot, and resolve complex issues, providing recommendations and implementing solutions.
• Track and achieve performance metrics aligned with organizational goals.
• Analyze customer accounts, including payments, purchases, and credit exposure, to support strategic decisions.
• Collaborate with departments to address account risks, credit issues, disputes, and feedback.
• Manage customer disputes using dispute resolution tools and issue credit memos per standard operating procedures.
• Maintain accurate collection notes and account records in financial systems.
• Support resolution of carrier disputes and assist with order releases for accounts with outstanding balances.
• Prepare accounts for collection agency referrals or third-party actions when necessary.

Benefits

• Full-time position
• Contract work
• Hourly pay range of $22.00 - $28.00

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Associate degree