The Accounts Receivable Specialist reports to the Manager of Financial Operations and plays a key role in maintaining the organization’s cash flow by managing invoices, collections, and payment applications with precision and efficiency. This role requires strong attention to detail, analytical problem-solving skills, and a customer service mindset to resolve billing issues and maintain accurate account records. The ideal candidate is a collaborative team player who can work independently to meet deadlines, engage with the agency network, and support continuous process improvements. The position requires discretion in handling direct communications with Big Brothers Big Sisters agencies, guiding them to appropriate solutions regarding receivables resolution, payment arrangements, and providing technical support.