Accounts Receivable Specialist (On-Site)

Spar Group Inc•Charlotte, NC

61d•Onsite

About The Position

SPAR is a global leader in consumer solutions, proudly partnering with top-tier CPG brands and Fortune 100 retailers across 10 countries. As we continue to grow, we're expanding our Team with passionate professionals who are ready to make an impact. If you thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence-we want to hear from you! The Accounts Receivable Specialist is responsible for managing all aspects of the accounts receivable process, including invoicing, cash application, reconciliations, collections, and credit analysis. This role requires a high level of accuracy, attention to detail, and the ability to work collaboratively across departments to ensure timely collections and accurate reporting. The Accounts Receivable Specialist will support external audits, assist with process improvements, and provide regular AR-related reporting to management.

Requirements

Strong organizational and analytical skills with keen attention to detail.
Excellent verbal and written communication skills.
Ability to consistently meet deadlines and prioritize workload effectively.
Proficiency with Microsoft Office (Excel, Word, Outlook).
Experience using Workday Preferred or other enterprise-level financial/accounting systems required.

Nice To Haves

Experience working in multi-system accounting environments preferred.

Responsibilities

Manage the entire lifecycle of customer invoices from issuance and distribution through payment application, resolution of discrepancies, and closure.
Monitor and track outstanding invoices to ensure timely payment.
Maintain accurate records and documentation for all invoices and payment activity.
Reconcile all customer service worksheets to the billing system prior to releasing final invoices.
Complete AR reconciliations and month-end closing tasks.
Analyze customer payment trends and creditworthiness to mitigate financial risk.
Monitor aging reports and implement collection strategies through proactive outreach and follow-up.
Conduct outbound collection calls and send collection notices as needed to ensure timely payment.
Investigate and resolve customer billing discrepancies and disputes.
Prepare credit memos, statements, and collection letters when required.
Calculate interest and late fees on overdue accounts when applicable.
Prepare periodic AR status, summary, and activity reports for management review.
Support external audits by providing requested AR documentation and reconciliations.
Recommend and implement process improvements to increase AR efficiency and accuracy.
Collaborate with internal departments (customer service, sales, operations) to improve customer billing and collections processes.
Function in a highly collaborative environment where flexibility and teamwork are crucial to organizational success.
Perform other related duties and/or ad hoc projects as assigned.