AR Specialist-HIRING ASAP

Aston Carter•Scottsdale, AZ

1d•$22 - $27•Onsite

About The Position

We are seeking a motivated Accounts Receivable Specialist to actively collect open AR balances by contacting customers and supporting branch personnel in their collection efforts. You will play a critical role in updating the AR collection system, responding to customer inquiries, and reconciling accounts.

Requirements

Experience with collections, accounts receivable, customer service, reconciliation, accounting, and invoicing.
Proficiency in cash application, aging reports, and B2B collections with a focus on client relations.
Experience with collecting on large accounts.
Customer service expertise.
2+ years of high volume collections, research, resolution, and de-escalation experience.
Proficiency with MS Office (Excel, Word, and Outlook).
Must be comfortable making phone calls and handling B2B collections.
Eager and excited to learn.
Ability to multitask.

Nice To Haves

Salesforce experience preferred.
Experience in construction or manufacturing preferred.

Responsibilities

Actively collect open AR balances by contacting customers.
Update the Get Paid AR collection system with customer contact information, notes on open AR accounts, payment promises, and customer disputes.
Respond to customer inquiries and direct issues to the appropriate person for quick resolution.
Reconcile accounts and perform administrative tasks as assigned.
Establish acceptable payment arrangements and build positive relationships with customers.
Counsel customers to assist in bringing accounts current.
Generate and respond to written correspondence in a professional manner.
Maintain accurate documentation of conversations and arrangements with customers.
Manage collection objectives with professionalism and persuasiveness.
Recommend next steps for unperforming or unresponsive accounts.
Conduct skip tracing when contact with customers ceases.
Collaborate with salespersons, branch personnel, and team members to resolve accounts.
Work with unapplied cash in search of payments.