Accounts Receivable Specialist
About The Position
The Accounts Receivable Specialist is responsible for proactive accounts receivable management, collections, and customer follow-up across QE Solar’s portfolio. This role partners closely with Accounting, Finance, and Business Unit leaders to track overdue receivables, resolve billing and payment issues, and drive timely cash collection. The role will leverage the FIS GETPAID platform to manage AR workflows, customer communications, aging visibility, and reporting. While this position does not apply cash, it works closely with Accounting to ensure cash is properly cleared and matched.
Requirements
- 2+ years of experience in Accounts Receivable, Collections, or Accounting Operations
- Strong understanding of AR aging, collections workflows, and customer follow-up
- Proven ability to manage overdue accounts and escalations
- Strong communication, organization, and follow-through skills
- Proficiency in Microsoft Excel
Nice To Haves
- Experience using FIS GETPAID or similar AR/collections platforms
- NetSuite experience (preferred)
- Experience in construction, energy, solar, or project-based billing environments
- Experience working in a multi-entity or high-growth organization
- Associate’s or Bachelor’s degree in Accounting, Finance, or related field
Responsibilities
- Own day-to-day AR follow-up using the FIS GETPAID platform
- Actively manage and track all overdue invoices across customers and business units
- Perform consistent outbound collections efforts via email, phone, and customer portals
- Identify, document, and escalate non-payment risks, disputes, and delinquent accounts
- Partner with Accounting to clear unapplied or misapplied cash (cash application performed by Accounting)
- Maintain full visibility into AR aging and delinquency drivers
- Proactively flag overdue, high-risk, or stalled invoices to Finance and leadership
- Escalate unresolved billing or payment issues according to internal escalation protocols
- Research customer structures to identify appropriate contacts and decision-makers
- Overcome objections and roadblocks by coordinating internally and externally to resolve issues and collect
- Publish regular AR metrics, including aging trends, collection performance, and risk items
- Prepare customer- and BU-level AR status updates
- Hold recurring AR review meetings with individual business units to review aging, risks, and action plans
- Support month-end and quarter-end AR reporting and audit requests as needed
- Partner with Accounting, Operations, Project Managers, and Commercial teams to resolve billing issues
- Support process improvements related to billing, collections, and AR visibility as the organization scales
- Ensure AR data integrity and accurate tracking across systems (NetSuite, GETPAID, and related tools)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
