Accounts Receivable Specialist

Assa Abloy•Huntersville, NC

50d

About The Position

We are looking for a detail-oriented and motivated Accounts Receivable Specialist to join our dynamic finance team. In this role, you will be responsible for managing overdue accounts, following up with clients, sending out invoices, reconciling customer accounts, and ensuring the timely collection of funds. You will play a critical role in maintaining accurate financial records, supporting cash flow, and ensuring the company's receivables are efficiently managed. The ideal candidate will have excellent organizational and communication skills, as well as a proactive approach to managing accounts receivable. Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access. As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally. As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Requirements

Associate's or Bachelor's degree in Accounting, Finance, or related field preferred.
Proven experience in collections, or accounts receivable (7+ years).
Strong communication skills (verbal and written) with the ability to interact effectively with clients and team members.
Excellent problem-solving and negotiation abilities.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Knowledge of accounting software or ERP systems (e.g., Oracle, SAP) preferred.
Ability to manage time effectively, prioritize tasks, and work independently.
Strong attention to detail and organizational skills.

Nice To Haves

Familiarity with basic accounting principles and practices.
Ability to work independently as well as part of a team.
Strong problem-solving abilities and a customer-focused approach to resolving issues.

Responsibilities

Account Management: Monitor and manage a portfolio of overdue accounts to ensure timely payments and reduce outstanding balances.
Client Communication: Contact clients by phone, email, or letter to follow up on overdue invoices and negotiate payment terms.
Dispute Resolution: Investigate payment discrepancies, resolve billing issues, and work with clients to ensure proper payment processing.
Account Documentation: Maintain accurate and up-to-date records of all communications, payment agreements, and collection activities.
Reporting: Prepare regular reports on outstanding balances, payment statuses, and collection efforts for management review.
Collaboration: Work closely with the finance and sales teams to ensure that customer accounts are properly handled and reconciled.
Legal Escalation: Escalate delinquent accounts to legal or third-party collections agencies, if necessary, while ensuring compliance with applicable regulations.
Invoice Management: Send out invoices to customers in a timely manner.
Payment Processing: Process incoming payments via check, credit card, wire transfer, or electronic payment systems. Apply payments to customer accounts accurately.
Account Reconciliation: Reconcile accounts receivable records, investigate discrepancies, and adjust entries as needed.
Adhoc: Perform other tasks as requested by Leadership.