Accounts Receivable Specialist
About The Position
At Concraft, our mission is simple: Positively Impacting Lives . Every day, we help homeowners, businesses, and communities recover from unexpected loss by restoring their properties with care, integrity, and accountability. For the last 40 years, we’ve built our reputation by doing what’s right for our customers, our teammates, and our partners. We believe the work we do behind the scenes is just as important as the work done in the field, and every role plays a part in helping people move forward after a disaster. The Accounts Receivable (A/R) Specialist plays a key role in keeping Concraft running smoothly behind the scenes. This position is responsible for billing and collections from project completion through final payment, working closely with insurance carriers, TPAs, homeowners, and our internal project teams. Accuracy, follow-through, and communication are critical to success in this role. We are a drug-free company.
Requirements
- Accounting degree preferred, or equivalent hands-on accounting experience, with 1–3 years of related Accounts Receivable or accounting experience
- Comfortable working in a fast-paced, deadline-driven environment
- Strong attention to detail and organization
- Clear, professional communication skills
- Proficiency in Microsoft Excel and accounting software
Nice To Haves
- Experience in restoration, construction, or insurance billing is strongly preferred
- Experience with Xactimate, Dash, Encircle, Sage 100 Contractor, or similar systems is a plus
Responsibilities
- Preparing and submitting accurate invoices for restoration projects
- Managing accounts receivable aging and following up on outstanding balances
- Communicating with insurance adjusters, TPAs, property managers, and customers regarding billing status
- Posting payments and reconciling customer accounts
- Identifying and helping resolve billing discrepancies, short payments, and denials
- Maintaining organized and detailed documentation in the company systems
- Working closely with Project Managers, Estimators, and Accounting to resolve billing questions
- Supporting month-end close activities related to receivables, including sending monthly statements to customers
- Following established processes while helping improve efficiency where possible
- Other duties as needed
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
