Duties: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner Making daily deposits at the bank Enters patient & insurance payments in the billing system Able to read through and understand medical EOB (explanation of benefits) Communicates appropriately and clearly to Manager, and other superiors Establishes and maintains effective communication and good working relationship with co-workers for Utilizes initiative; strives to maintain steady level of productivity; self-motivated. Organization and management of Secretary’s activities reflect due consideration for the needs of the facility and staff Makes decisions reflecting knowledge of facts and good judgment, within the coordinator’s scope of practice Manages and operates computer equipment safely and correctly Completes other duties, as assigned within the time given Establishes and maintains effective communication and good working relationship with co-workers for the patient’s benefit. Performs other task as instructed by management team Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Collections Manager and Supervisor Requirements: Must be able to read accounting payment ledger as well as EOB (Explanation of Benefits) Understand Insurance Medical and Payment Policies Experience: Two years minimum of medical billing required DME experience preferred Skills: Superior organizational skills and time management Problem Solving/Analysis Attention to detail and accuracy. Ability to work as part of a health care team. Communication Proficiency Must be able to read accounting payment ledger as well as EOB (Explanation of Benefits) Knowledge of Excel