Accounts Receivable, Customer Service Operations

Cardinal Health

6d•$22 - $32•Remote

About The Position

Account Receivable Specialist is responsible for verifying patient insurance and benefits, preparing and submitting claims to payers, correcting rejected claims, following up on unpaid and denied claims, posting payments, managing accounts receivable, assisting patients with payment plans, and maintaining accurate and confidential patient records in compliance with regulations like HIPAA. Demonstrates knowledge of financial processes, systems, controls, and work streams. Demonstrates experience working collaboratively in a finance environment coupled with strong internal controls. Possesses understanding of service level goals and objectives when providing customer support. Demonstrates ability to respond to non-standard requests from vendors and customers. Possesses strong organizational skills and prioritizes getting the right things done.

Requirements

HS, GED, bachelor’s degree in business related field preferred, or equivalent work experience preferred
2 + years’ experience as a Medical Biller or within Revenue Cycle Management preferred
Strong knowledge of Microsoft Excel
Ability to work independently and collaboratively within team environment
Able to multi-task and meet tight deadlines
Excellent problem-solving skills
Strong communication skills
Familiarity with ICD-10 coding
Competent with computer systems, software and 10 key calculators
Knowledge of medical terminology
Applies basic concepts, principles, and technical capabilities to perform routine tasks
Works on projects of limited scope and complexity
Follows established procedures to resolve readily identifiable technical problems
Works under direct supervision and receives detailed instructions
Develops competence by performing structured work assignments

Responsibilities

Submitting medical documentation/billing data to insurance providers
Researching and appealing denied and rejected claims
Preparing, reviewing, and transmitting claims using billing software including electronic and paper claim processing
Following up on unpaid claims within standard billing cycle time frame
Calling insurance companies regarding any discrepancy in payment if necessary
Reviewing insurance payments for accuracy and completeness

Benefits

Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with myFlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs