Accounts Receivable Specialist (Hybrid)

Cape Cod Healthcare•Hyannis, MA

2d•Hybrid

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About The Position

Requirements

Ability to read, write, and communicate in English.
High School Diploma or GED.
Two years’ experience in Patient Financial Services, Payment Coordinator, Financial Counselor, Outpatient Medical Secretary, Banking, Accounting, Finance OR an Associate’s Degree in a related field OR must demonstrate knowledge of debit, credit, and basic bookkeeping principles through successful passage of General Ledger Balancing Department Test.
Basic mathematic skills and ability to apply skills, as demonstrated by successful completion of a timed business math test, using manual and calculator aided computations to solve problems.
Knowledge of the following: Excel including: Auto Sum Formulas Ability to work in multiple spreadsheets Microsoft Outlook Word
High aptitude for organization and attention to detail with a high level of accuracy.
Ability to meet required deadlines and handle multiple tasks simultaneously.
Ability to comprehend and resolve complex issues.
Ability to work independently with minimal supervision.

Nice To Haves

Knowledge of accounts receivable, general accounting principles, and bookkeeping procedures in a healthcare setting preferred.
Working knowledge of medical terminology.

Responsibilities

Receive daily backup from lockbox processing centers for the CCHC entities; separate and process according to payer.
Export and upload all EOB, 835, and other payment files from various vendors. Record and verify daily EFT payments from bank statement. Post payments to patient’s accounts or general ledger accordingly.
Receive and open the daily mail from patients and third party payers for the CCHC entities\: separate and process according to payer.
Receive daily electronic files from various payers and upload into the CCHC databases, verify online banking deposits, balance and post to patient’s accounts. Key rejection report. Resolve, reprocess or key the rejection report and/or work lists as needed.
Receive and process denial correspondence.
Receive daily co-payments from patients seen in the various outlying locations throughout CCHC and verify batch and cash posted by the depts. are in balance and process for deposit. Record on daily cash journal for daily balancing.
Run and balance daily AR reports for reconciliation of AR intercompany and GLs.
Receive, record, and balance all deposits for hospital activity; including but not limited to Pharmacy, CCHC Education, Center for Health Education, Cobra Insurance Payments, and all other CCHC programs.
Record and reconcile daily collections on the master by entity and processing centers to posted input.
Process, record and reconcile all credit card activity throughout CCHC.
Reconcile and prepare daily deposits for check scanning or to be sent to the bank via courier.
Prepare and reconcile master cash logs and distribute to General Accounting Staff.
Maintain various RCM Work Lists including but not limited to\: Remittance Error Work Lists, Guarantor Error Work Lists, and Payment Transfer Work Lists.
Complete transfer request within two business days of receiving.
Assist Staff Accountants with research and problem solving including cash adjustments and/or bank discrepancies. Work with Patient Accounts Staff and Manager’s to problem solve and research discrepancies.
Interact with external and internal contacts such as third party payer representatives, patients, billing dept, revenue recovery dept, outliers, department managers who oversee daily co-payment collection, Cash Collection Clerks, Staff Accountants, banking institutions.
Identify and escalate system issues that have the potential to effect cash posting.
Provide clerical support.
Responsible for the training of new employees in all policies and procedures and day-to-day activities.
Protect patient’s rights to privacy and confidentiality according to HIPAA guidelines.
Adhere to work schedules and maintain a safe and orderly work area at all times, maintain awareness of and compliance with safety policies and procedures.
Practice wise use of hospital resources to control unnecessary expenditures.
Attend and participate in educational programs, in-service meetings, workshops, and other activities as related to job performance and job knowledge.
Manage and prioritize multiple tasks and problem solving.
Perform other job related duties and assignments as required.
Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects Cape Cod Healthcare’s commitment to CARES\: compassion, accountability, respect, excellence and service.