Accounts Receivable Senior Specialist

Tolmar

303d • $33 - $34 • Remote

About The Position

The Accounts Receivable Senior Specialist is responsible for performing all required tasks for the accounts receivable function, which includes processing payments, posting cash transactions, communicating directly with customers, and balancing daily accounts receivable activity. This role involves monitoring customer account details for non-payments and delayed payments, building rapport with customers to resolve payment issues, and reporting on key accounts receivable metrics. The specialist will also handle inquiries regarding outstanding balances, research discrepancies, manage collection efforts, and assist with the month-end close process.

Requirements

• Associates Degree in Accounting or Business or equivalent work experience.
• 6 or more years of experience in Accounts Receivable.
• Good knowledge of accounting principles and procedures.
• Effective skills in oral and written communication.
• Ability to properly escalate information and provide the right level of information to the correct parties.
• High degree of familiarity with accounts receivable functions.
• Knowledge of computerized accounting software, including proficiency with Microsoft Excel and all Microsoft Office applications.
• Ability to analyze large sets of data and leverage tools to manage invoice volumes.
• Strong attention to detail with a dedication to accuracy.
• High degree of organization skills.
• Ability to work in a team as well as independently.

Nice To Haves

• Comfort with gross-and net receivable application processes (common in pharmaceutical and payment industries) preferred.
• Leadership experience (either through direct management, driving change in an organization, or involvement in your community) preferred.

Responsibilities

• Monitor customer account details for non-payments, delayed payments, and other irregularities.
• Build rapport with customers to quickly resolve payment issues alongside business partners.
• Monitor daily payments received via check, EFT, or ACH.
• Act as both a backup and source of overflow capacity for the primary payment processor.
• Regularly report on key accounts receivable metrics (AR Aging, Unapplied Trackers, etc.).
• Problem solve and escalate key issues occurring with payments.
• Continuously evaluate current procedures and recommend process improvements.
• Inquire and follow-up with customers on outstanding account balances.
• Research chargeback, returns, and short ship deduction discrepancies.
• Track customer payment history and maintain customer files.
• Manage collection efforts and associated functions.
• Respond to customer inquiries in a timely, professional manner.
• Complete AR month-end close process for all companies.
• Assist with or perform other tasks as assigned.

Benefits

• Pay: $33.00 - $34.00 per hour depending on experience.
• Equitable, fair pay practices including market-based base pay.
• Strong benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Associate degree