ACCOUNTS RECEIVABLE REPRESENTATIVE

Johnson Memorial Hospital • Franklin, IN

74d

About The Position

The position is responsible for timely and accurate insurance accounts receivable (AIR) follow-up within an assigned split, which includes handling reconsiderations, appeals, payor secure messaging, adjustment requests, and more. The role requires processing payor correspondence, including mail and explanation of benefits, within five days of receipt. Additionally, the employee must document all communication with patients and payors within the Information System and review payor bulletins to stay current on billing and reimbursement information. The position also involves discussing account status and insurance processing with patients, assisting with the training of new employees, and performing additional related duties as assigned. It is essential to clearly communicate and continuously support the Mission and Values of Johnson Memorial Health while conducting all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures, including Blood and Body Substance Precautions.

Requirements

• High School Diploma or equivalent required.
• Previous insurance billing experience preferred.

Responsibilities

• Responsible for timely and accurate insurance accounts receivable (AIR) follow-up within assigned split including reconsiderations, appeals, payor secure messaging, adjustment requests, etc.
• Process payor correspondence (mail and explanation of benefits) within five days of receipt.
• Document all communication with patients and payors within the Information System.
• Review payor bulletins to keep current on information regarding billing and reimbursement.
• Discuss account status and insurance processing with patients.
• May assist with training of new employees.
• Perform additional related duties as assigned.
• Clearly communicates and continuously supports the Mission and Values of Johnson Memorial Health.
• Conducts all activities in compliance with applicable laws, regulations, standards, and JMH policies and procedures including Blood and Body Substance Precautions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED
• Number of Employees: 251-500 employees