Accounts Receivable, Representative I

NSF•Ann Arbor, MI

About The Position

NSF is looking for a detail-driven, customer focused Accounts Receivable Representative I to support our accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact. #LI-EA1

Requirements

Associate’s degree in accounting or equivalent experience
1+ year of related accounting customer service experience
Strong communication, customer service, and organizational skills
Solid understanding of general accounting concepts
High accuracy in data entry and recordkeeping
Ability to manage multiple deadlines in a fast-paced environment
Experience with ERP systems and proficiency in Microsoft Office

Nice To Haves

Technical familiarity with tools like Power BI, Hubble, and IPulse
Advanced Excel skills (Pivot Tables and VLOOKUP)
Cash application and payment posting experience
Experience with Oracle Financials

Responsibilities

Process invoices, credit memos, and related A/R transactions
Provide outstanding internal and external client support via phone, email and written communication
Research and resolve account issues, billing discrepancies, and cash applications questions
Monitor A/R aging reports and help resolve outstanding items
Reconcile customer accounts to ensure accuracy
Support collection efforts, including sending dunning letters and maintaining notes in Oracle Financials
Contribute to month-end close activities (variance analysis, journal entries, reconciliations)
Assist in annual audits and ensure compliance with accounting controls

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