Accounts Receivable Process Integration & Carrier Relations Analyst

Gallagher • Rolling Meadows, IL

136d

About The Position

The Accounts Receivable Process Integration & Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.

Requirements

• Associate's degree and 5 years of related experience required.
• Requires some functional and industry experience and/or expertise.

Nice To Haves

• Bachelor’s degree in Business, Finance, Accounting, or comparable working experience.
• Proven experience in accounts receivable, carrier relations, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite and familiarity with accounting software.

Responsibilities

• Act as the primary accounting relationship lead with carriers, fostering strong partnerships.
• Build and maintain robust relationships with key carrier partners.
• Oversee the end-to-end process of acquisition conversions to the NAC.
• Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team.
• Ensure timely and efficient completion of conversions with the offshore team.
• Organize and conduct semi-annual meetings with key carriers to enhance partnerships.
• Establish and manage escalation paths with carriers to resolve issues promptly.
• Develop and maintain a comprehensive carrier accounting contacts library across all divisions.
• Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
• Address and resolve branch questions and escalations effectively.
• Collaborate with the Manager to reduce turnaround time (TAT) for new acquisition conversions.
• Oversee documentation processes and handle escalations related to carrier conversions, including facilitating the completion of special forms.
• Administer and manage escalations for Carrier Portal Access for Commission statements.
• Identify and pursue opportunities for carrier consolidation to optimize operations.
• Work with the M&A team to close legacy bank accounts for recent acquisition partners that have converted to the NAC.
• Lead accounting carrier communication for NAC through phone, email, and other channels.
• Assist in other accounts receivable-related support functions as needed.
• Assist with Accounts Payable Check output (printing & mailing of checks produced in the office).
• Participate in and lead special projects related to Direct Bill Commissions.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance.
• 401(K) and Roth options.
• Tax-advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.
• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees