About The Position

The Bureau of the Comptroller and Global Financial Services Charleston (CGFS), Department of State (DoS) has a requirement for an Accounts Receivable Financial Analyst to perform accounting, reconciliation, collections, data entry, systems analysis and support services in the area of the Accounts Receivables Branch. This role also serves as the section’s Team Lead.

Requirements

  • A four-year degree from an accredited college or university is required, plus 2 years of experience.
  • 2 years of college + 4 years of experience relative to the specific position, or 6 years of experience relevant to the specific position.
  • Previous Management or Supervisory experience is also required.
  • Experience performing technical tasks and analysis related to Accounts Receivables.

Nice To Haves

  • Experience in accounting systems, practices and procedures is desirable.
  • Good understanding of government accounting and standard General Ledger requirements is desired.
  • Experience providing senior accountant services to DoS financial service organizations.
  • Experience providing leadership to less experienced team members in the areas of training, work product review, consultation and problem solving.
  • Functional expertise and experience in Federal Accounting Operations, policies, practices, reporting, and business process/requirements is desirable and may be substituted for the IT experience.
  • Ability to acquire in-depth understanding of the function and/or the automated systems that support the business process or task.

Responsibilities

  • Daily services will involve accounting transaction analysis, verification of accounting system interfaces, identification of accounting errors, causes for the errors and taking appropriate corrective action, making accounting entries into the automated system as needed.
  • Maintain memoranda accounting records and spreadsheets as needed to supplement the official accounting records and to supplement work measurement.
  • Perform General Ledger reconciliations, preparation of financial statements and other data maintenance requirements associated with providing accounting services.
  • Safeguard and secure Personable Identifiable information, adhere to OMB’s A-123 Internal Controls and provide input into the annual review of the A -123 budget cycle memos.
  • Provide excellent customer service to debtors by responding timely to phone calls and monitor/respond to emails inquiries until debts are fully collected or referred to Treasury for further cross-serving functions.
  • Create, update and monitor accounts for collection receivables in our proprietary accounting system, Global Financial Management System (GFMS).
  • Ensure that rejected transactions in our accounting system are corrected and processed within the correct accounting period.
  • Process refunds for overcollections or overseas tax refunds; seek proper approval for waiver of fees if principal is paid in full.
  • Respond timely to documentation requests from internal and external customers following all security and privacy protocols.
  • Process credit card or ACH collection transactions via the Treasury Pay.gov system on behalf of customers.
  • Maintain accounting records and spreadsheets as needed to supplement the official accounting records for all transactions. Ensure all related documentation pertaining to debt is uploaded into the Document Imaging system.
  • Research aged debts, by requesting additional documentation from Diplomatic Research and preparing Loan recovery spreadsheets to correctly calculate fees based on new receivable status or collections.
  • Maintain assigned accounts to ensure they do not become delinquent, refer delinquent accounts and delinquent installment agreements to Treasury Cross-servicing.
  • Update Treasury’s Cross-servicing referral cumulative report to ensure proper debt referral on to Treasury Cross-servicing functions and process IPAC collections received Treasury’s collection efforts.
  • Generate, modify and export reports from our Global Business Intelligence (GBI) software to analyze trends, process deficiencies within any overpayment portfolios assigned; perform identification and problem-solving associated with Debt Collection to improve collection results.
  • Support ISO 9001 requirements by reviewing existing Quality Work instructions (QWIs), Reference Documents (RDs), Forms, etc. to ensure they are relevant and consistent with business processes and CGFS policy requirements.
  • Other duties as assigned.
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