Accounts Receivable - Deductions Coordinator

S Martinelli and Company•Watsonville, CA

About The Position

The Accounts Receivable – Deductions Coordinator is primarily responsible for identifying, researching, processing, and resolving customer short payments, claims and deductions. This includes preparing and posting deductions-related entries in the deduction management system, as well as creating, preparing, and updating deductions reporting, and having an overall understanding of customer deductions.

Requirements

Two years of experience in AR-Cash processing with increasing responsibilities
One year of experience in AR-Deduction processing with increasing responsibilities
One year of experience with SAP or other full-scale enterprise resource management software in a high-volume invoice environment
Business, finance, or accounting associate degree
Professional curiosity and ability to investigate and resolve variances, technical impediments, and other challenges with support
Ability to prepare, interpret and communicate information verbally and with digital tools including spreadsheets and business intelligence applications to financial and non-financial parties
Ability to follow-through tasks to resolution, self-resolving variances to the extent possible, while timely communicating with management when obstacles prevent a task from being completed without support
Be a team player with strong interpersonal and communication skills including strong internal drive, ethics, conscientiousness, diplomacy, flexibility, and dependability
Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure that work is accomplished in the time frames required
Strong analytic and problem-solving skills
Ability to clearly communicate financial activity to non-financial parties
Ability to respect confidential matters by exercising individual discretion
Strong Microsoft Office skills, including Outlook and Excel (Pivot Tables, Index/Match, and similar efficiency tools)
Strong arithmetic skills
Excellent verbal, written, and interpersonal communication skills
Strong understanding of the accounts payable process
Strategic knowledge of how accounts payable impacts other areas of the company’s financial activity
Ability to type by touch at 55 words per minute
Ability to ten-key by touch at 8,000 keystrokes per hour
Strong attention to detail
Ability to work cross-functionally with various team members across the company
Ability to pass a background check and drug screen
Ability to stand and/or sit in front of and operate a computer for extended periods of time

Nice To Haves

Experience in food manufacturing or agricultural goods processing industry
Experience with decision-support systems including Domo and Adaptive Insights
Experience with a deduction management platform, such as BluePlanner by UpClear

Responsibilities

Source deduction backup via customer portals, collaboration with sales manager, brokers, and/or other applicable parties
Analyze deduction backup to determine the deduction reason and classify the expense by type
Evaluate the validity of deductions with regard to whether they were planned or otherwise allowed
Process deductions within the deduction management platform in a timely and accurate manner
Create and submit disputes for invalid deductions via customer portals, brokers, and/or other applicable parties depending on the customer
Escalate unresolved deductions with regional sales managers and/or brokers
Analyze deductions while maintaining an active understanding of current deduction activity
Prepare and support the preparation of reports utilized for tracking and reviewing unprocessed deductions, disputes, and ad hoc accounts receivable reporting
Support efficient deduction resolutions by professionally dialoging with brokers, sales managers, and other applicable parties
Identify trends and assist in implementing process improvements
Proactively communicate challenges and resolve delays in sourcing data
Perform tasks, analysis, special projects, and other duties as directed by the finance management