Accounts Receivable Credit Rep | Jackson, MS (34206)
About The Position
Drive Results. Build Relationships. Power the Road Ahead. Empire Truck Sales is one of the largest Freightliner and Western Star heavy truck dealerships in the Southeast. As a family-owned company built on generations of hard work, we believe our success starts with dedicated people who take pride in delivering exceptional service. Due to continued growth, we’re seeking a motivated and detail-oriented Accounts Receivable Credit Representative to join our team. If you’re driven, customer-focused, and thrive in a fast-paced environment, this is your opportunity to build a rewarding career with Empire Truck Sales. Position Summary The AR Credit Representative supports all processes related to extending credit to customers for parts, service, and rental needs. This role is responsible for monitoring and collecting customer receivables to maximize sales opportunities while minimizing the debt risk. The ideal candidate combines strong analytical skills with excellent customer service and communication abilities.
Requirements
- Minimum of two (2) years of experience in credit and collections required
- Associate’s or Bachelor’s degree preferred (relevant experience may be considered in lieu of education)
- Proficiency in Microsoft Office Suite and web-based systems
- Strong written and verbal communication skills
- Highly organized, meticulous, and able to manage multiple priorities
- Professional, courteous, and customer-focused mindset
Nice To Haves
- Experience in a high-volume, fast-paced credit and collections environment preferred
- Industry experience in heavy truck, transportation, equipment, or related fields is a plus
Responsibilities
- Establish and maintain strong customer relationships to support responsible credit extension and collections
- Evaluate customer credit applications and monitor account performance
- Manage and collect the assigned accounts receivable portfolio
- Use established performance metrics to measure and improve department results
- Provide guidance and support to branch personnel regarding credit accounts and policies
- Collaborate with multiple branch locations to ensure consistent credit practices
- Manage legal collection files and coordinate with attorneys as needed
- Maintain accurate and up-to-date account documentation
Benefits
- Competitive Compensation
- Comprehensive Benefits Package (Medical, Dental, Vision)
- Company-Paid Short-Term and Long-Term Disability
- 401(k) Retirement Plan
- Ongoing In-House Training & Development
- Advancement Opportunities
- Supportive, Collaborative Work Environment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
