About The Position

The Accounts Receivable Coordinator performs full cycle accounts receivable duties, including processing payments, billings, and adjustments for assigned properties. This role involves account reconciliations to obtain payments and keep the aging accurate and current. The coordinator communicates with Clients, Property Management, Accounting, and Legal Departments to resolve inquiries and provide excellent customer service.

Requirements

  • An Associates Degree or equivalent education certificate required.
  • Bachelor's Degree in Accounting preferred.
  • 0-3 years in Accounts Receivable, Billing, or Collections.
  • Ability to communicate well both verbally and in writing.
  • Knowledge of JD Edwards accounting software desirable.
  • Ability to work in a fast-paced environment.
  • Detail oriented and proven problem-solving skills.
  • Results oriented and desire to support new products and technologies.
  • Possess a positive attitude toward working with others.
  • Ability to multi-task.
  • Ability to work independently and as a productive member of a team.
  • Strong customer service orientation.
  • Proficient in Word and Excel.

Responsibilities

  • Provide high-quality customer service to external clients and BXP employees.
  • Ensure that all cash receipts are processed daily and applied correctly.
  • Process the JD Edwards Auto-Receipts program daily and retrieve online backup to identify discrepancies.
  • Process Remote Deposit for any live checks received.
  • Analyze client accounts and prepare correspondence regarding the accounts to follow-up on cash discrepancies.
  • Generate invoices and adjustments from accountants and property managers, including real estate escalations for assigned properties, true-ups, and metered electric.
  • Reconcile client accounts to resolve account balance disputes and clear unapplied cash balances.
  • Prepare Client Refunds.
  • Meet with the Accounts Receivable Manager to review assigned properties on a monthly basis.
  • Contact clients with late Recurring Charges.
  • Set up scheduled notifications in VersaPay for Late Rent Payers.
  • Prepare account reconciliation packages including copies of invoices and payments.
  • Create Excel spreadsheets to promote payment and bring the account current.
  • Document all conversations and activity with both external and internal contacts regarding the clients account on the VersaPay Portal.
  • Review prepaid rent report, security deposit report, and aging report monthly to ensure the monthly statements are accurate.
  • Maintain accurate files for remote deposited checks.
  • Maintain General A/R Inbox.
  • Verify all processing completed by assigned peer.
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