Accounts Receivable Collections Specialist

Odom • Vancouver, WA

1d • $20 - $24 • Onsite

About The Position

This position is responsible for managing and collecting a portfolio of accounts within approved corporate guidelines.

Requirements

• Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred but not required; or one or more years related experience and/or training; or equivalent combination of education and experience.
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.), Adobe, Teams, SharePoint.
• Excellent communication skills, both written and verbal.
• Proficient with the English language is necessary for this position.
• Must be detail oriented, with problem solving ability, and strong organization skills.
• Ability to learn, adjust, and work in ERP systems efficiently.
• High volume of phone work: must be able to talk and hear.
• While performing the duties of this job, the employee is regularly required to sit, stand, walk, and uses hands and fingers to operate a keyboard, and a mouse.
• The employee is frequently required to sit and reach with hands and arms.
• The employee must occasionally lift and/or move up to 20 pounds.
• Must be able to regularly commute to the Vancouver Office.

Nice To Haves

• Experience handling large volume deduction management and or transactional account reconciliation preferred.
• Experience with Encompass is a plus.

Responsibilities

• Manage the daily collection and reconciliation for a portfolio of accounts within approved corporate guidelines.
• Ensures customers are following their payment terms that varies per state or invoice type.
• Maintains current detailed communication efforts, daily.
• Works closely with customers and internal teams to identify invoice issues.
• Review any accounts with credit limit restrictions or seasonal barge shipments.
• Streamline the actions need taken to ensure accounts corporate with corporate guidelines.
• Maintain and update assigned accounts information: contact names, titles, phone numbers and emails, credit applications.
• Review of new accounts and verifying info from the customer; legal documents, licensing and permits by state.
• Aid to the customer service line and inbox on a daily basis.
• Brings concerns to AR Supervisor or Credit Manager for prompt attention and escalation.
• Prepares and supports weekly or monthly statements to customers.
• Other job-related tasks assigned by Credit Manager and Collection's Supervisor.

Benefits

• Up to 128 hours of Paid Time Off Annually to start (16 days)
• 9 Paid Holidays
• Medical, Dental, and Vision Benefits
• 401(k) with Employer match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 251-500 employees