Accounts Receivable/Collections Coordinator

OEC Group • Cerritos, CA

81d • $22 - $28

About The Position

As an Accounts Receivable Coordinator, you will communicate with delinquent customers and work toward resolutions for any billing disputes. You will work within the larger Accounting Department and collaborate closely with our Sales teams.

Requirements

• Minimum 3 years’ experience in an accounting role; preferably handling accounts receivable or collections.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Proven record of handling large amount of delinquent accounts.
• Ability to set and manage expectations of customers and upper management.
• Customer service focused mindset for dealing with difficult/upset customers.
• Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel.
• ASSERTIVE! - able to secure payments and deal with delinquent customers.

Nice To Haves

• Bachelor’s degree or higher preferred.

Responsibilities

• Review shipping/billing documentation in a paperless environment via MS Excel and FMS/CargoWise One.
• Take a process-based approach to resolve billing/payment disputes.
• Handle a high volume of past due accounts - roughly 200+ daily.
• Record business transactions, charges, refunds, and key daily worksheets to general ledger.
• Review accounts receivable aging and reconcile accounts.
• Review weekly reports and address any issues as needed.
• Work closely with our Sales team to resolve customer disputes.

Benefits

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flex time.
• Full Health Insurance coverage including medical, dental, vision, term life, and accident insurance.
• 401K retirement plan with 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonus and mid-year reviews for salary increases.

What This Job Offers

• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 501-1,000 employees