Accounts Receivable Clerk

Advanced Personnel Resources • Whitsett, NC

392d • $41,600 - $41,600

About The Position

The Accounts Receivable Collections Clerk is responsible for ensuring timely and accurate collection of outstanding accounts, resolving payment discrepancies, and maintaining positive customer relationships. This role involves monitoring accounts, contacting customers for payment issues, and collaborating with internal departments to resolve billing discrepancies.

Requirements

• High school diploma or equivalent required; Associate's degree in Accounting, Business, or related field preferred.
• Minimum of 3-4 years of experience in accounts receivable or collections.
• Strong communication skills, both verbal and written, with the ability to manage difficult conversations tactfully.
• Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
• Detail-oriented and analytical, with a focus on accuracy and problem-solving.
• Proficiency in Microsoft Office Suite, particularly Excel, and familiarity with accounting software (e.g., ERP systems).
• Ability to work independently and collaboratively within a team environment.
• Knowledge of basic accounting principles and practices.

Nice To Haves

• Experience in accounts receivable: 1 year (Preferred)
• Experience with Microsoft Excel: 1 year (Preferred)

Responsibilities

• Monitor accounts receivable balances to identify overdue accounts and initiate collection efforts.
• Contact customers via phone, email, or written correspondence to resolve payment issues and secure payments.
• Maintain detailed records of collection activities, including follow-ups, customer communications, and payment arrangements.
• Research and resolve billing discrepancies or disputes in collaboration with internal departments, ensuring timely resolution.
• Prepare and distribute monthly statements to customers as needed.
• Recommend accounts for escalation or further action, including adjustments, write-offs, or legal referrals.
• Assist with cash application by providing payment information or clarification as needed.
• Respond to customer inquiries regarding invoices, balances, and payment history professionally and promptly.
• Ensure compliance with company policies, procedures, and applicable regulations in all collection activities.
• Generate reports on account status, collection efforts, and aging receivables for management review.
• Perform any other tasks requested by management for the continued success of the business.

Benefits

• Temp to Hire or Direct Hire opportunity
• Competitive pay at $20 per hour
• Full-time schedule from Monday to Friday, 8 am to 5 pm

What This Job Offers

• Job Type: Full-time
• Industry: Administrative and Support Services
• Education Level: High school or GED