Accounts Receivable Clerk

Crumbl•Provo, UT

About The Position

The Accounts Receivable Clerk is responsible for managing and maintaining the accurate and timely processing of incoming payments and financial records for Crumbl Franchising. This role supports the Finance & Accounting department by ensuring franchise-related receivables are collected, reconciled, and recorded in accordance with company policies. This position works under the general supervision of the Assistant Controller and Controller with a high degree of independent task execution.

Requirements

Associate's degree in Accounting, Finance, or a related field required; Bachelor's degree preferred.
2–5 years of accounts receivable or general accounting experience required; experience in a franchise or multi-entity environment is a plus.
Proficiency in NetSuite is a plus; working knowledge of Google and Microsoft product suites.
Detail-oriented, highly organized, strong communicator, and able to manage multiple priorities in a fast-paced environment.
Ability to work at a computer for extended periods.

Nice To Haves

Bachelor's degree preferred.
experience in a franchise or multi-entity environment is a plus.
Proficiency in NetSuite is a plus

Responsibilities

Process and post daily accounts receivable transactions, including franchise royalty payments, fees, and other incoming revenue streams.
Monitor and follow up on outstanding invoices and overdue accounts, communicating professionally with franchisees to resolve payment discrepancies.
Reconcile accounts receivable ledger to ensure all payments are accounted for and properly posted.
Generate and distribute accurate invoices and statements to franchisees on a scheduled and ad hoc basis.
Investigate and resolve billing discrepancies or franchisee disputes in a timely manner.
Prepare and distribute weekly AR aging reports to the Assistant Controller and Controller.
Collaborate with cross-functional teams, including franchise operations, to ensure accurate account information.
Maintain organized and up-to-date records of all AR transactions, correspondence, and documentation in accordance with Crumbl's record-keeping policies.
Assist with month-end and year-end close processes, including account reconciliations and audit support.
Identify opportunities to improve AR processes and contribute to the development of best practices within the department.