Accounts Receivable Clerk

Trailborn Hotel Management LLC•Jackson, WY

5h•Onsite

About The Position

The Hotel Accounts Receivable Agent is responsible for managing guest, corporate, airline, bus tour, and travel agent accounts to ensure timely and accurate billing, collection of payments, and reconciliation of accounts. This role supports the hotel’s cash flow and maintains strong relationships with clients and internal departments.

Requirements

Diploma or degree in Accounting, Finance, or related field
Previous experience in hotel accounting or accounts receivable preferred
Knowledge of hotel PMS Opera is an advantage
Strong attention to detail and accuracy
Good organizational and time-management skills
Basic to intermediate knowledge of accounting software and Microsoft Excel
Strong communication and customer service skills
Ability to work independently and as part of a team

Nice To Haves

Previous experience in hotel accounting or accounts receivable preferred
Knowledge of hotel PMS Opera is an advantage

Responsibilities

Prepare, review, and issue invoices to corporate clients, travel agents, and event accounts
Post and reconcile daily payments (cash, credit cards, bank transfers, and checks)
Monitor outstanding balances and follow up on overdue accounts
Maintain accurate guest and company account records in the hotel PMS and accounting system
Coordinate with Front Office, Sales, and Banquets to verify charges and billing details
Reconcile accounts receivable ledger with the general ledger
Prepare aging reports and assist with month-end closing
Handle billing inquiries and resolve discrepancies professionally and promptly
Ensure compliance with hotel policies, credit limits, and financial controls
Assist with audits and provide requested documentation