Accounts Receivable Clerk

Ivy Tech Community CollegeKokomo, IN
1d$15 - $18

About The Position

This position is responsible for managing deposits, logging daily transactions, and processing student tuition payments and refunds. Additionally, it involves overseeing third-party accounts and providing comprehensive support for finance-related inquiries and issues.

Requirements

  • High School Diploma, GED
  • Two years’ experience in a related field.
  • Must have highly developed organizational skills and computer experience.
  • Ability to work with confidential information.
  • Strong communication, problem-solving, and analytical skills required.

Nice To Haves

  • Associate's degree in business or accounting and a minimum of one year of related work experience.
  • Experience in word processing, database management and spreadsheet applications

Responsibilities

  • Serves as the first contact with students, faculty, and staff regarding bursar questions and issues.
  • Managing inbound communications by efficiently handling phone calls and emails to ensure timely and accurate responses to inquiries and requests.
  • Responsible for all cashier-related duties by efficiently managing the receipt of payments from students and third parties, and accurately entering them into Ivy Tech’s online systems, Banner and Workday.
  • Manage all returned ACH and NSF returned payments.
  • Responsible for the BankMobile Time outs report and any other reports that are requested for the job areas of Cash Management/Banking/Accounts Receivable
  • Responsible for reconciling daily cash drawer to Banner cashier report and correcting any discrepancies before closing out in Banner.
  • Manage the college vehicle fleet and ensure compliance is followed with all documentation for the fleet per college policy.
  • Review the refund report daily.
  • Run credit reports weekly and reconcile credit balances.
  • Help students with Touchnet payment plans and Bank Mobile questions.
  • Maintains BankMobile relationships with both students and Ivy Tech by ensuring accurate records are sent between the two entities, refunds are handled properly, and issues are resolved.
  • Provide assistance and backup for the Accounts Receivable Business Office Assistant.
  • Other duties as assigned consistent with commonly accepted practices.

Benefits

  • No waiting period to enroll in benefits.
  • Employer contribution to retirement plan.
  • Excellent benefits, including voluntary benefits: medical, dental, vision, retirement, life insurance, spouse/child life insurance, Short and Long-Term Disability Insurance, identity theft protection, accidental injury and illness, and more!
  • Paid time off: vacation, sick, volunteer, bereavement.
  • Paid holidays: 9 days plus winter break between December 25th and January 1st.
  • Free tuition at any Ivy Tech location for employee, spouse, and qualifying dependents.
  • Professional Development opportunities
  • Eligible employer under the DOL Public Service loan forgiveness program.
  • Health & Wellness Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care
  • Retirement & Financial Security 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits
  • Educational Benefits Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities
  • Work‑Life Balance Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)
  • Additional Perks Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services
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