Accounts Receivable Assistant

Associated Students Inc•Pomona, CA

4h•Onsite

About The Position

Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation guided by a student board and managed by full-time professional staff. ASI is a part of the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 26,000 students, by providing opportunities for student engagement, student employment, and a multitude of programs and services such as recreation and wellness, student union and activities, student government, and childcare. ASI operational support areas include human resources, financial services, information technology, facilities management, and marketing. ASI employees exhibit our values of integrity, honor, dedication, loyalty, and respect in every interaction with each other, our students, the campus community, and guests of Cal Poly Pomona. Financial Services serves as a partner for student groups, ASI departments, and the University, providing financial support to help meet business and programmatic needs of the $17M non-profit 501(c)3 corporation while maintaining fiscal integrity, data accuracy, and compliance with CSU, University and ASI policies. Under the direct supervision of the Accounts Receivable Supervisor, the Accounts Receivable Assistant is a key member of the Financial Services team, primarily responsible for assisting in the accurate and timely processing of accounts receivable transactions and activities. This position supports the Accounts Receivable Supervisor in maintaining effective cash handling protocols, ensuring accurate billing and record-keeping, and providing excellent customer service. The role requires a detail-oriented individual with strong organizational and communication skills, capable of managing multiple tasks in a dynamic environment.

Requirements

High School Diploma or equivalent; A minimum of 4 units of accounting coursework, Accounting or Finance major, preferred
6 months of experience in accounts receivable transactions, cash handling and accounting, or a related financial role, preferred.
Proficiency in accounting software and MS Office Suite; strong numerical accuracy and attention to detail; excellent communication and interpersonal skills; ability to manage multiple tasks and adapt to changing priorities.
Understanding of basic accounting principles and accounts receivable processes
Commitment to providing excellent customer service
Demonstrated ability to maintain confidentiality and a diplomatic, professional demeanor
Demonstrated ability to provide friendly and pleasant customer-oriented service
Ability to operate an office workstation utilizing word processing, spreadsheet and other applications in use
Ability to perform accurate, detailed work.
Ability to accurately perform basic math and use a calculator
Ability to follow routine verbal and written instructions
Ability to adhere to work rules, follow directions, use time effectively and work productively without close supervision
Ability to prioritize tasks, shows initiative, and remain flexible in a changing environment
Ability to effectively communicate clearly and concisely, both verbally and in writing
General knowledge of the campus and its policies
Demonstrated ability to work with a diverse student population and campus community

Nice To Haves

Familiarity with Associated Students, Incorporated (ASI) programs and services and the Bronco Student Center, preferred

Responsibilities

Assist in preparing and processing invoices and billing statements for various organizational services, ensuring accuracy and compliance with established policies.
Perform data entry tasks related to accounts receivable transactions, maintaining precise records of all receivables and billing activities.
Support the reconciliation of receipt transactions, ensuring alignment with applicable policies and procedures.
Contribute to the preparation of daily bank deposits.
Assist in the preparation of monthly accounts receivable aging reports and support the reconciliation of subsidiary ledgers to the general ledger.
Engage in the collection process for outstanding invoices, communicating professionally with clients and stakeholders.
Assist in the maintenance and organization of accounts receivable files and documentation for easy retrieval and reference.
Provide support in the development and implementation of accounts receivable policies and procedures.
Assist and prepare Donation deposits, Assist in donations quarterly reconciliation with Cal Poly Pomona Philanthropic gift processing
Assist with front counter operations to include deposits and payments.
Respond to queries and concerns related to accounts receivable in a timely and customer-focused manner.
Work collaboratively with other departments to resolve billing discrepancies and provide necessary information.
Assist in educating and informing staff and account holders about accounts receivable processes and procedures.
Participate in training sessions and workshops related to accounts receivable functions, cash handling, and other relevant topics.
Assist in the preparation of training materials under the guidance of the Accounts Receivable Supervisor.
Assist in the preparation of audit-related documentation and reports as requested.
Contribute to special projects and initiatives within the Financial Services Department as assigned.
Perform other related duties and participate in departmental meetings, learning programs, and committees as required.