Accounts Receivable and Collections Supervisor

Groove Technology Solutions•Salt Lake City, UT

1d•$40 - $65•Onsite

About The Position

Overview of the Role We’re looking for a detail-oriented and collaborative Accounts Receivable and Collections Supervisor to join our Accounting & Finance team. In this role, you’ll oversee key accounting processes while leading and mentoring a small team of accounting professionals. You will play a critical role in ensuring financial accuracy, supporting the month-end close process, and maintaining strong accounting practices that support Groove’s continued growth. This role combines hands-on accounting work with leadership responsibilities, helping guide the team while maintaining accurate financial reporting and operational efficiency. You will be the driving force behind our cash flow, the mentor to our AR staff, and the primary point of contact for resolving complex customer payment disputes What You’ll Do

Requirements

4+ years of Accounts Receivable/Collections experience.
Leadership or supervisory experience managing or mentoring team members
Exceptional Customer Service and de-escalation skills
Proficiency with accounting software and ERP systems
Advanced knowledge of Microsoft Excel and Microsoft Office
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage priorities, meet deadlines, and collaborate across departments

Nice To Haves

Associates or Bachelor’s Degree in Accounting or equivalent work experience
Experience with FinancialForce or Salesforce
Experience working in technology, hospitality, or service-based organizations
Background in new construction billing and collections

Responsibilities

Supervise and mentor a team of two accounting staff, providing guidance, training, and support to ensure accurate and timely work
Directly manage the aging report and identify high-risk accounts early and implement strategies to reduce outstanding balances.
Set up clear collection targets for the team and provide the support needed to hit them.
Act as the go to person for difficult and key accounts.
You will handle sensitive customer escalations with professionalism, ensuring we get paid while maintaining a positive customer experience.
Evaluate current AR workflows to find efficiencies or bottlenecks.
Provide weekly updates to leadership on aging status, and any at-risk accounts.
Work closely with other departments including Sales and Project Managers to resolve billing discrepancies.