Accounts Receivable Analyst

CooperCompaniesTown of Victor, NY
5d

About The Position

The Accounts Receivable Analyst supports end-to-end Order-to-Cash (O2C) activities for CooperCompanies’ North America entities within a Global Business Services (GBS) environment. This role ensures accurate and timely invoicing and credit memo processing, supports credit reviews and credit limit maintenance, and strengthens compliance with company policies and SOX requirements. This position serves as a key reporting and problem‑resolution resource for the Billing, Credit, Collections, and Cash Application functions. The Analyst owns defined processes, reconciles complex transactions, and contributes to process improvements and systems initiatives to optimize working capital and customer experience. The Analyst is responsible for executing daily billing activities, supporting credit processes and customer inquiries, preparing recurring KPI and operational reports, and performing expert research and analysis to resolve complex transactional and system issues. The role also coordinates training and onboarding activities, maintains standard operating procedures, supports customer interfaces, and participates in projects and system enhancements that include requirements gathering, testing, and user enablement. The ideal candidate is a strong communicator, possesses analytical rigor, ERP/Excel proficiency, and has a proactive, customer‑centric approach. CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals. At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and an employee-centric culture fuel a deeply engaged, high performing organization. CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture—and part of the reason CooperVision may be a great workplace for you.

Requirements

  • Strong communicator
  • Analytical rigor
  • ERP/Excel proficiency
  • Proactive, customer‑centric approach

Responsibilities

  • Ensures accurate and timely invoicing and credit memo processing
  • Supports credit reviews and credit limit maintenance
  • Strengthens compliance with company policies and SOX requirements
  • Serves as a key reporting and problem‑resolution resource for the Billing, Credit, Collections, and Cash Application functions
  • Owns defined processes
  • Reconciles complex transactions
  • Contributes to process improvements and systems initiatives to optimize working capital and customer experience
  • Executes daily billing activities
  • Supports credit processes and customer inquiries
  • Prepares recurring KPI and operational reports
  • Performs expert research and analysis to resolve complex transactional and system issues
  • Coordinates training and onboarding activities
  • Maintains standard operating procedures
  • Supports customer interfaces
  • Participates in projects and system enhancements that include requirements gathering, testing, and user enablement

Benefits

  • competitive pay
  • comprehensive benefits
  • wellness
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