Accounts Receivable Analyst

Marmon Holdings•Hillsboro, OR

About The Position

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway— you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best. Job Scope The Accounts Receivable, Collections & Credit Analyst is responsible for managing overdue accounts, minimizing financial risks, and improving cash flow. This role involves supporting collections strategies, analyzing credit risks, and maintaining strong relationships with customers and internal teams.

Requirements

Associates/Bachelor’s Degree in Accounting, Finance, or related field.
5+ years in accounts receivable, collections, and credit management with a proven track record of reducing DSO and bad debt.
Experience with ERP systems (SAP, Infor/Syteline, etc.).
Strong understanding of accounts receivable, credit risk assessment, and collections processes.
Proficient in Excel for data analysis and reporting.
Excellent communication skills, both with customers and internal teams.
Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
Experience in managing collections, resolving disputes, and negotiating payments.
High attention to accuracy and detail in financial transactions.
Ability to analyze and manage credit risk.
Skilled in maintaining positive relationships with customers while managing overdue accounts.
Comfortable working in a fast-paced, ever-changing environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Ability to handle high-pressure situations with a positive attitude.

Responsibilities

Oversee overdue accounts and ensure timely collections to reduce DSO.
Analyze customer creditworthiness to minimize risks and bad debts.
Collaborate with management to improve collections processes and ensure efficient customer outreach.
Process receivable adjustments, ensuring compliance with company policies.
Prepare reports on accounts aging, collections performance, and trends to guide decision-making.
Serve as the main point of contact for customers with overdue accounts, offering solutions and maintaining professional relationships.
Manage a structured process to follow up on overdue accounts and secure payments.
Support efforts to optimize payment processing methods (credit card, ACH, etc.).
Use ERP systems to track accounts and manage receivables data.
Work with internal teams (sales, finance, business services, shipping, etc.) to resolve credit issues and manage payments.
Help resolve customer disputes quickly, ensuring minimal impact on cash flow.
Handle unallocated credits, payments and refund requests in line with policies.
Provide regular updates to management on collections progress and suggest improvements.
Ensure accurate documentation of collections activities for audits and compliance.
Assist in implementing strategies to improve collections and reduce bad debts.
Contribute ideas for streamlining collections and improving efficiency.
Maintain strong customer relationships while managing overdue accounts.
Prioritize tasks to meet deadlines and manage multiple collections-related activities.
Share best practices and support the development of team members.
Make quick, effective decisions under pressure to resolve issues.
Manage difficult customer conversations, using negotiation skills to resolve conflicts.
Adjust to changing priorities and deadlines in a fast-paced environment.
Identify and mitigate credit risks to safeguard company assets.
Proactively identify and resolve issues in the collections process.
Maintain professionalism under pressure while managing competing priorities.
Work with teams to manage critical collections and improve payment terms.
Support special projects related to AR, collections, and credit management.