Jencap-posted 12 days ago
Full-time • Mid Level
Hybrid • Springfield, MO
1,001-5,000 employees

We are looking for a proactive and detail-oriented accounting professional to join our dynamic team. The ideal candidate brings a solid understanding of accounting principles, strong organizational skills, and a customer-first mindset. This role combines financial accuracy with relationship management, ensuring seamless cash application and responsive support for our agents and customers. Our company thrives in a fast-paced, evolving environment, and we value individuals who are adaptable, eager to learn, and capable of working independently while contributing to a collaborative team culture. The Accounting Specialist will work a hybrid schedule from our Springfield, MO office.

  • Review aging reports, identify past-due accounts, and follow up with agents/customers in line with established collection procedures
  • Support continuous improvement of AR processes and documentation
  • Respond to inquiries from agents and customers via phone and email with professionalism and empathy
  • Provide clear, solution-oriented communication to resolve issues quickly
  • Navigate and learn industry-specific software platforms
  • Assist with ad hoc projects and tasks to support the AR team and broader finance function
  • Solid knowledge of accounting principles and practices
  • Strong written and verbal communication skills
  • Analytical problem-solving ability with a focus on solutions
  • Excellent organizational skills and attention to detail
  • Ability to manage multiple priorities in a fast-paced environment
  • Self-motivated with initiative to drive tasks to completion
  • Strong interpersonal skills with the ability to collaborate across teams
  • Ability to work independently while adhering to company policies and procedures
  • Proficiency in Microsoft Excel® and familiarity with other Microsoft 365 tools preferred
  • Minimum of 3 years of accounting experience (accounts receivable focus preferred)
  • Previous customer service or client-facing experience strongly preferred
  • comprehensive health care coverage
  • a 401k plan
  • tuition reimbursement
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