Accounts Payable Supervisor

Frontier Technology LLC dba MicroAge•Phoenix, AZ

About The Position

The Accounts Payable Supervisor is responsible for leading and overseeing all accounts payable and invoicing operations. This role supervises the invoicing team, ensures timely and accurate processing of supplier and internal invoices, and serves as the primary point of contact for supplier communications. The position plays a key role in maintaining strong vendor relationships, ensuring compliance with internal controls, supporting month-end close activities, and driving continuous improvement across AP and invoicing workflows. This role requires strong leadership, attention to detail, and the ability to balance daily execution with process improvement and team development.

Requirements

5+ years of experience in accounts payable, invoicing, billing, or accounting, with prior supervisory or leadership experience preferred.
Strong understanding of AP processes, vendor statement reconciliation, recurring billing, and month-end close activities.
Proficient in Microsoft Outlook, Teams, SharePoint, Word, and Excel.
Excellent written and verbal communication skills with a strong customer service mindset.
Proven ability to coach, train, and lead a team in a collaborative environment.
Strong attention to detail with the ability to work independently, multitask, prioritize, and meet deadlines.
Demonstrated ability to identify and implement process improvements to drive operational efficiency.

Nice To Haves

Experience with Business Central, ConnectWise, and ChannelOnline preferred.

Responsibilities

Supervise, coach, and develop the invoicing and AP team, including onboarding, training, performance management, and ongoing support.
Provide daily direction and prioritization to ensure timely resolution of invoices, requests, and exceptions.
Foster a collaborative, accountable team environment focused on accuracy, efficiency, and service.
Oversee all Accounts Payable functions, ensuring invoices are processed accurately and in a timely manner.
Lead the resolution of outstanding invoices and pending issues, including: Supplier invoices including all recurring invoices Problem or exception invoices Sales and vendor requests Client sales invoices & Manual invoices Internal AP invoices and employee reimbursements
Receive, review, and process supplier and internal invoices in the ERP system.
Serve as the primary point of contact for supplier communication, including invoice inquiries, discrepancies, statement reconciliation, and payment status.
Ensure timely and accurate reconciliation of vendor statements and resolution of discrepancies.
Maintain strong working relationships with suppliers to support smooth operations and issue resolution.
Generate, review, and oversee purchasing credit card charge reports.
Research and resolve discrepancies, allocate charges appropriately, and ensure accurate posting in ERP.
Generate, analyze, and manage monthly recurring invoices, including schedules and tracking tools.
Lead end-of-month AP processes to ensure all supplier invoices are processed, reconciled, and reported accurately.
Review and approve AP transactions in ERP systems in compliance with company policies.
Ensure adherence to internal controls, accounting policies, and audit requirements.
Communicate priorities, urgent requests, and status updates via email, Teams, and phone.
Collaborate with Sales, Operations, Finance, and other departments to resolve invoice issues and support business needs.
Manage personal and shared AP inboxes to ensure timely follow-up and response.
Identify process gaps, inefficiencies, and risks within AP and invoicing workflows.
Drive process improvement initiatives to enhance efficiency, accuracy, and scalability.
Assist with special projects and cross-functional initiatives as needed.