Accounting Technician (Accounting Technician II), College of Extended & Global Education

California State University, San Bernardino•San Bernardino, CA

22h•Onsite

About The Position

The Accounting Technician (Accounting Technician II) reports to the Assistant Dean, Student Enrollment, Registration, & Financial Services. The incumbent will perform work independently and exercise initiative and judgment in making decisions consistent with standard practice and established guidelines when providing customer service support in all matters concerning registrations and payments. This role involves reviewing financial transactions for accuracy and record keeping, and providing routine general office support functions related to Financial and Student Service support. The position also includes reviewing data for accuracy and completeness, receiving and processing monies, placing holds, assessing late fees, processing drops/cancellations, registering students, balancing and reconciling student accounts, modifying, running, and exporting queries, reviewing and recommending content updates to web pages, and assisting with the modification and documentation of established procedures based on precedent and university policies. Additionally, the role involves opening and closing grade rosters and processing faculty contracts and payroll.

Requirements

Equivalent to three years of progressively responsible financial record-keeping experience which has provided the above knowledge and abilities
Any equivalent combination of education and experience which provides the required knowledge and abilities
Thorough knowledge of financial record-keeping, mathematical and general office methods, procedures, and practices
Able to apply accounting procedures and practices to the analysis of basic accounting problems
Analyze and interpret accounting data
Apply problem solving techniques in finding solutions to basic accounting problems
Understand and apply applicable rules, regulations, policies, and procedures
Use current computer word processing and spreadsheet software programs, web browsers, query tools, integrated financial systems and/or other types of records management systems, such as student accounting, cashiering and student financial aid
Work independently; and make sound decisions and recommendations regarding accounting activities
Valid CA Drivers License

Nice To Haves

Bachelor’s degree is preferred
PeopleSoft Experience
Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations
Ability to independently handle multiple work unit priorities and projects; ability to use negotiation and persuasion skills to achieve results and expedite projects
Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions
Ability to work professionally, collaboratively, and collegially with a diverse group of people, clients, students, and co-workers
Thorough mastery of English grammar, punctuation, and spelling
Expertise in using standard office software such as MS Office (Word, Excel, and PowerPoint) and PeopleSoft is required to perform statistical data analysis on student enrollment data and generate various reports
Working knowledge of budget policies and procedures and ability to perform business math, such as calculate ratios and percentages, track and analyze financial and/or budgetary data, and make accurate projections requiring some inference
Active problem-solving skills are required along with effective and sensitive interpersonal skills

Responsibilities

Independently perform, initiate and exercise judgment in analyzing information and determining appropriate action within policy and procedures related to: Creation of student identification numbers for new students, update existing student information
Creating and/or update student program plans and term-activate students in PeopleSoft
Processing course registrations for all CEGE Programs
Performing cashier duties for all payments accepted (Credit Card, Check, Cash, PayPal, Flywire, and Wire Transfer)
Processing all payments received through the CashNet system, reconciling daily totals for each
Collaborating with academic advising, records, and student accounts offices to assist students with resolving issues preventing registration
Updating FS adjustment log
Updating FS equation variable log
Preparing and depositing bulk deposit payments
Reconciling PayPal daily
Creating Installment Payment Plans
Processing course drops and swaps for all CEGE programs
Processing refunds (cash, credit card, PayPal, wire transfer, and check) for all CEGE programs
Assist students, staff, faculty, and visitors via walk-ins and telephone by answering general questions and directing them to appropriate program staff and or department office as needed
Maintain [email protected], [email protected], and personal email accounts daily
Review data for accuracy and completeness
Receive and process monies
Place holds, assess late fees, and process drops/cancellations
Register students
Balance and reconcile student accounts
Modify, run, and export queries
Review and recommend content updates to web pages
Assist with the modification and documentation of established procedures based on precedent and university policies
Open and close grade rosters
Process faculty contracts and payroll in additional Faculty Pay
Review AR (accounts receivable) report monthly and follow up on student balances and credits for assigned programs
Prepare daily deposits, and reconcile monies posted to student accounts from the prior business day
Prepare deposit slips for cash, checks, credit card, and wires
Liaise with the bursar's office, student accounts, and records office as needed to support the operations of the college
CMS testing for CEGE; to implement CMS upgrades or new functionality for PeopleSoft student administration module. AY testing for registrations, drops, refunds for CEGE adjustment calendars drop refunds and percentages for all CEGE sessions
Assist in updating and creating new procedural manuals
Provide input to Director on workflow for ongoing daily activities, and special projects
Run quarterly reports (EO805, open university enrollment report, CEGE enrollment reports, CashNet reports, PS queries and or reports, and PayPal reports) as needed
Process faculty pay for CEGE (serve as back up)
Process requisitions as needed
Build courses for CEGE (serve as back up)
Other classification related duties as assigned