Accounting Support III

Toshiba Business • Town of Henrietta, NY

9h • $18 - $23 • Hybrid

About The Position

The A/R Specialist will be responsible for the collection of invoices billed due
from our direct customers and leasing company partners, reconciliation of
customer accounts, resolution of customer disputes, and application of payments
to customer accounts.  This position will interact with customers on a regular
basis and collaborate with Sales, Service, Contract Billing, Order Processing
and Accounting functions to resolve billing and collection issues.

Requirements

• High School diploma, GED or equivalent.
• Three years of applicable account receivable experience or equivalent accounting support experience.
• Must have demonstrated understanding of collection processes.
• Excellent interpersonal, writing, organization, and communication skills.
• Ability to execute professional judgment and work in a fast-paced environment with multiple and changing priorities
• Proficiency with MS Excel, MS Word and Oracle Software

Responsibilities

• Collection of Direct and Lease company invoices by phone and email; collaborate with sales, finance, and customer support to resolve billing issues and streamline processes, including large bill and collect accounts.
• Customer Service and issue resolution, handle customer inquiries regarding invoices, payments and account status.
• Perform a variety of moderately complex accounting duties in the preparation, processing and maintenance of financial transactions and associated accounting functions including, as assigned, accounts payable/receivable and general accounting.
• Manage customer hold status by reviewing customer accounts for any past due invoices, process credit card transitions
• Process bad debt write offs
• Respond to inquiries from staff, vendors, customers regarding areas of responsibility and initiate appropriate action relative to problem resolution.
• Perform other related duties as assigned.

Benefits

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan
• Pet Insurance
• Company provided life insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees