Accounting Solution Center Senior Analyst

Arthur J Gallagher & Co. • Rolling Meadows, IL

41d

About The Position

Are you ready to take on a pivotal role that drives operational excellence and fosters sustainable growth within a global insurance brokerage and risk management leader? As a Senior Analyst in the Accounting Solution Center (ASC), you will serve as a strategic partner and problem-solver, bridging the gap between branch offices and the National Accounting Center (NAC). This high-impact role is at the forefront of delivering innovative accounting solutions, empowering teams, and ensuring seamless communication across the organization. In this role, you will be the go-to expert for resolving complex accounting inquiries, providing tailored support, and delivering training to employees, managers, and divisional leadership. You will play a critical role in identifying process inefficiencies, developing actionable solutions, and driving continuous improvement initiatives. Additionally, you will mentor and train ASC and Branch Accounting Service novices, ensuring the next generation of talent is equipped to excel. Your contributions will enhance operational efficiency, strengthen customer relationships, and support Gallagher's mission of delivering world-class service and solutions.

Requirements

• High School Diploma/equivalent
• 7 years of Insurance Accounting experience-preferably in a brokerage environment-that includes Receivables, Payables, and Billing experience

Nice To Haves

• A bachelor's degree in accounting, finance, business administration, or a related field is preferred
• 3+ years of experience in transactional accounting roles, ideally within the insurance brokerage or financial services industry
• Outstanding interpersonal and communication skills, with a proven ability to deliver exceptional customer service
• Strong critical thinking, analytical, and problem-solving abilities, with a focus on driving root cause analysis and implementing corrective actions
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced environment
• Avanced proficiency in accounting software and Microsoft Office applications
• Ability to work independently while fostering collaboration and teamwork across diverse groups

Responsibilities

• Customer Service Leadership: Act as the primary point of contact for accounting-related inquiries, delivering exceptional service and fostering positive relationships with internal stakeholders.
• Expert Problem-Solving: Address and resolve complex accounting and transactional inquiries via phone and email, conducting thorough research and documentation to ensure positive outcomes.
• Escalation Management: Handle escalated requests by performing root cause analysis, reconciling accounts, and collaborating with NAC accounting teams to resolve complex challenges.
• Financial Oversight: Approve disbursements, including wire transfers and checks, ensuring accuracy and compliance with organizational policies.
• Process Optimization: Identify process gaps, develop innovative solutions, and implement best practices to enhance operational efficiency and effectiveness.
• Training and Development: Lead training programs for branch teams and mentor ASC and Branch Accounting Service novices, fostering a culture of continuous learning and professional growth.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees