Accounting Manager- Order to Cash

Aspen Skiing Company•Denver, CO

1d•$82,000 - $100,000•Hybrid

About The Position

The Shared Services Accounting Manager – Order to Cash (O2C) is responsible for leading high-volume transactional accounting operations across multiple business lines within Aspen One, including hospitality, resort, and ancillary revenue streams. This role provides hands-on leadership over billing, collections, cash application, and customer account management, while driving process standardization, automation, Key Performance Indicator (KPI) performance, and project execution within a centralized Shared Services model. The Manager will lead and support cross-functional projects and system initiatives, ensuring scalable, efficient processes that enhance financial accuracy and customer experience. This position reports to the Sr Director, Shared Services. The salary range for this position is $82,000 to $100,000. Actual pay will be dependent on budget and experience; all our salaried roles are eligible for bonus.

Requirements

Bachelor’s degree in Accounting, Finance, or related field
5–8 years of progressive accounting experience, preferably in hospitality, resort, retail, or multi-entity environments
Advanced proficiency in Microsoft Excel
Experience with Enterprise Resource Planning (ERP) systems (Oracle JDE preferred)
Experience with Travel & Expense (T&E) Management systems (Concur strongly preferred)
Experience in high-volume, transactional environments required
Strong operational leadership with a hands-on approach
Proven project management and execution capability
Ability to manage competing priorities in a fast-paced, seasonal environment
Analytical mindset with focus on process improvement and automation
Strong communication and stakeholder management skills
High attention to detail and commitment to accuracy
Customer-first mindset with service-oriented approach

Nice To Haves

2 years of leadership or supervisory experience preferred
Experience with sales/event management and customer data integration system (Delphi and/or Salesforce preferred)
Familiarity with hospitality/resort systems (e.g., Toast, Mashgin, Silverware, HMS, Inntopia) highly desirable

Responsibilities

Lead day-to-day O2C operations including billing, invoicing, collections, and cash application across multiple lines of business
Ensure timely and accurate processing of invoices, deposits, and customer payments (ACH, wire, lockbox, POS integrations)
Oversee account reconciliations, aging analysis, and resolution of discrepancies
Monitor deposit activity and coordinate payment application across business units
Partner with operations teams (lodging, F&B, retail, ski operations) to ensure accurate revenue capture and reconciliation
Drive reduction in DSO (Days Sales Outstanding) and improve cash flow performance
Lead and support cross-functional projects, including system implementations, process redesign, and automation initiatives
Develop project plans, timelines, and stakeholder communications to ensure successful delivery
Identify and implement process improvements, standard operating procedures, and scalable solutions
Support system enhancements across Enterprise Resource Planning (ERP), Point of Sale (POS), and sales platforms
Partner with Accounts Payable Manager to help manage Concur expense reporting processes, including audit, compliance, and reimbursement accuracy
Support corporate card reconciliation processes and policy adherence
Collaborate with Accounting, Finance, Operations, Sales, and IT to resolve issues and improve workflows
Partner with Sales and Events teams to ensure accurate billing inputs and customer account setup
Supervise and develop O2C team members in a high-volume, service-oriented environment
Establish and track KPIs (e.g., invoice cycle time, cash application accuracy, DSO, aging metrics)
Foster a culture of accountability, continuous improvement, and customer service excellence
Other duties as assigned