Accounting Implementation Manager

Campfire-posted 11 days ago
Full-time • Mid Level
Onsite • New York, NY
11-50 employees
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Campfire is a next-gen core accounting platform built for modern mid-market finance teams. We help them close fast and scale even faster. Our platform replaces outdated legacy ERPs and manual accounting processes with automation-driven solutions that simplify and accelerate finance workflows. In the past year alone, we have grown 10x, driven by strong customer demand and a product that delivers real results for accounting & finance teams. We are scaling quickly and building the future of finance by giving teams the clarity, control, and strategic visibility they need to lead with confidence. As a full-time member of our Customer Experience team, you will play a critical role in driving adoption for Campfire.You'll work closely with new customers to understand their accounting software needs, configure the software accordingly, and provide pre-go-live support to help them achieve their accounting and business goals. You will report to the Head of Implementation & Customer Success as part of this role.

  • Lead the Campfire implementation process for new customers, from kickoff to full go-live.
  • Manage the migration of customer data from their previous accounting software based on client requirements
  • Serve as an Campfire accounting subject matter expert for our customers to provide training sessions to ensure users are proficient with the software.
  • Serve as the primary point of contact for assigned accounts, for the implementation period.
  • Collaborate with product and engineering teams to communicate customer bugs and feature requests.
  • Develop and maintain implementation best practices and documentation.
  • 5+ years of experience in accounting audit, accounting or finance. Strong preference for candidates with experience in an in-house or public accounting role.
  • Strong technical aptitude and ability to quickly learn new software platforms
  • Intermediate-level Microsoft Excel/Google Sheets skills
  • Bachelor's degree or equivalent experience in a relevant field
  • Highly proactive, adaptable, and capable of working in a fast-paced environment.
  • Excellent attention to detail and ability to work under tight deadlines.
  • Exceptional communication and interpersonal skills.
  • Problem-solving mindset with the ability to translate customer needs into practical solutions
  • A growth mindset with a focus on continuous improvement.
  • at least 1 year of experience in an implementation, solutions, or customer success role
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