About The Position

The Corporate Credit, Collections & Accounts Receivable Manager is responsible for establishing and leading enterprise-wide credit risk, collections, and accounts receivable processes. This role partners closely with Sales, Finance, Legal, and Operations to optimize cash flow, mitigate credit risk, and ensure accurate and timely receivable reporting. The position owns credit policy execution, customer credit evaluations, dispute resolution, and continuous improvement of AR performance metrics.

Requirements

  • Advanced knowledge of corporate credit risk assessment and financial statement analysis
  • Strong command of collections strategies, dispute management, and negotiation
  • Expertise in accounts receivable accounting, reserves, and bad debt methodologies
  • Advanced Excel and financial reporting skills; BI tools a plus
  • Ability to interpret contracts, payment terms, and security instruments
  • Strong written and verbal communication skills with internal and external stakeholders
  • Strategic, analytical thinker with a strong cash-flow and risk mindset
  • Confident decision-maker comfortable balancing growth and credit risk
  • Highly collaborative partner to Sales, Legal, FP&A, and Operations
  • Detail-oriented with strong follow-through and accountability
  • Comfortable operating in a fast-paced, multi-entity or matrixed environment
  • Demonstrated ability to influence without direct authority
  • Bachelor’s degree in Finance, Accounting, Business, or related field (required)
  • 7+ years of progressive experience in credit, collections, and/or AR management
  • Prior experience in a corporate, shared services, or multi-location environment preferred
  • Management experience with direct reports required
  • Experience supporting SOX, audits, and internal controls strongly preferred

Nice To Haves

  • CPA, CMA, CTP, or NACM certification (preferred but not required)

Responsibilities

  • Establish, maintain, and enforce corporate credit policies and approval authorities
  • Conduct customer credit reviews, set and adjust credit limits, and manage risk exposure
  • Monitor customer financial health, payment trends, and external credit indicators
  • Partner with Legal on contract terms, guarantees, liens, and collection escalations
  • Lead collections strategy across current, past due, and high-risk accounts
  • Drive dispute resolution in coordination with Sales, Customer Service, and Operations
  • Oversee cash application accuracy and timeliness
  • Develop segmentation strategies (by risk, region, customer size, or industry)
  • Own AR aging, reserves, bad debt analysis, and write-off recommendations
  • Ensure compliance with internal controls, SOX, and audit requirements
  • Lead month-end close activities related to AR and bad debt
  • Maintain accurate AR reporting and dashboards for executive leadership
  • Manage, coach, and develop credit, collections, and AR staff
  • Identify automation and system improvements (ERP, collections tools, customer portals)
  • Standardize processes across business units or regions
  • Lead cross-functional initiatives to improve DSO, past-due balances, and cash forecasting
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service