Handle incoming calls regarding invoices, payments and account status. Assist customers with updating and maintaining contacts on the account. Send email communication to customers regarding past due and outstanding account balances, as well as make outgoing calls regarding those balances. Process credits in Peoplesoft Program, and maintain written record of transactions entered. Complete audits between systems to ensure data accuracy
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED