Accounting & Admin Support

Choice Hotels•San Diego, CA

1d•$25•Onsite

About The Position

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice ® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice ® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges ® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com . The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit. Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson. Country Inn & Suites by Radisson, San Diego North 5975 Lusk Blvd San Diego, CA 92121 The Country Inn & Suites is seeking a detail oriented Accounting & Admin Support associate to join our hotel team. Compensation starts at $25.00 per hour and is based on experience and interview criteria. Position Summary Guest Services & Front Office Support Includes handling guest inquiries, reservations, check-in/out documentation, communication with departments, and maintaining guest records. Administrative & Financial Operations Covers clerical tasks, record-keeping, office management, HR support, financial processing (invoices, billing, reconciliations), compliance documentation, reporting, and coordination with vendors. Operational Coordination & Event/Sales Support Encompasses interdepartmental coordination, inventory and purchasing administration, event/banquet support, sales assistance, scheduling, and organizing internal communications.

Requirements

Two years of progressive accounting experience, preferably in a hotel setting
Bachelors degree preferred
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Advanced knowledge of accounting, finance and hospitality profession
Experience with accounting software
Advanced experience with Microsoft Office Suite
Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States.
All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.

Responsibilities

Manages the billing and payment process for hotel clients
Codes and posts payments for guests and groups
Sets up billing accounts for group use and trains front office on how to use
Sends bills and statements to clients
Works with sales to answer client questions regarding billing process and making payment arrangements
Enforces terms of credit
Leads collection efforts of overdue amounts
Maintains Reporting on Accounts Receivable
Creates statements and reports to share with management team
Keeps up-to-date and organized accounting records
Tracks accounting documents for record retention
Keeps clear and accurate logs of accounting activities
Researches discrepancies in billing and payment
Responds to credit inquiries for references
Provides periodic financial updates to management
Manages process for writing off outstanding payments
Looks for and works to collect required approvals for credit and other accounting requirements
Enacts accounting procedures
Provides instruction on accounting procedures upon request or as part of regular training
Reviews night audit reports
Maintains all necessary files and registers for accounts payable
Audits bills for errors, corrects as necessary
Ensures appropriate support documentation is obtained and attached to the invoices before payment is made
Ensures correct charging amount by coding invoices
Reconciles all statements, requests missing invoices, and adjusts as necessary
Enters invoices for payment processing
Respond to vendor payment inquiries
Oversees all daily and periodic audits of hotel revenues ensuring timeliness, accuracy and completeness
Distributes the work to the appropriate personnel
Spreads all miscellaneous wash accounts
Researches and responds to credit card chargebacks
Prepares all necessary daily and period end reports
Maintains filing system for daily information; credit cards, restaurant charges, etc.
Prepares the daily sales report
Completes period end journals
Prepares reports as requested for improved management decision making and critical evaluation of work activities
Maintains the Hotel house funds and daily deposit
Counts and reconciles the daily cash deposit
Prepares daily deposit for pickup and delivery to bank
Maintains house funds used to make change for cashiers
Reimburses petty cash and submits request for reimbursement
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations
Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
Performs other duties required to provide the service brand behavior and genuine hospitality
Filing, scanning, and maintaining hotel records
Drafting correspondence, memos, and announcements
Keeping office supplies stocked and ordering replacements
Maintaining organized digital and physical filing systems
Scheduling appointments and internal meetings
Assisting with onboarding documents and training schedules
Maintaining employee files and compliance records
Tracking leave requests, attendance, and overtime
Coordinating interviews
Assisting with payroll auditing and documentation
Managing event inquiries and preparing proposals
Assisting with banquet or meeting room schedules
Preparing event orders and distributing them to departments
Supporting the sales team with data entry, contracts, and follow-ups
Monitoring office and operational supply levels
Coordinating vendor deliveries and purchase orders
Keeping inventory logs for linen, amenities, and front-office materials
Assisting in maintaining licenses, permits, and safety documentation
Preparing operational reports for management (occupancy, revenue summaries, forecasts)
Supporting audits by organizing documents and reports
Assisting with special projects and hotel initiatives
Preparing presentations or summaries for meetings
Conducting research for cost-saving or operational improvements
Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest