Accounting - Accounts Receivable Specialist

Henderson Companies•Lenexa, KS

14h

About The Position

At Henderson, we're about more than just buildings We're about the people, experiences, and longevity of a building. We’re a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life – and keeping them in shape long after the doors open. As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities. It's What We Do We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue. It's How We're Different We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We’ve always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential – both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3 Position Summary: The Accounts Receivable Specialist is part of a cohesive team dedicated to the timely collection of accounts receivable assets. Specialists send monthly client statements, working with project managers and clients to verify the recorded transactions are accurate and to resolve their account discrepancies timely. They are timely when updating notes/tickets related to their collection efforts into collection software, help with the application of cash receipts, troubleshooting payment discrepancies and assist with lien release documents. The Accounts Receivable Specialist possesses excellent research and record-keeping skills, maintains superior organization and communication and remains calm and confident while handling delicate customer inquiries.

Requirements

Bachelor’s degree in accounting, finance or business administration strongly preferred.
Minimum of 2 years of related accounting experience preferred, specifically in accounts receivable or collections.
Superior verbal and written communication skills.
Ability to communicate effectively with clients and project managers via email, phone calls and in person.
Strong administration skills and technical knowledge of accounting software programs and MS Office.
Strong analytical and problem-solving skills.
Effective time management skills.
Must be confident, open to new ideas, approachable and adaptable.
Must demonstrate proficiency in all core competencies as described and characterized in this job description. Prolonged periods of sitting or standing at a desk and working on a computer.
Ability to read, write and communicate in English.

Nice To Haves

Experience in A/E/C industry preferred, with emphasis in engineering and construction accounting.

Responsibilities

Works with billing staff and contacts clients to resolve payments that do not match accounting records.
Assists with troubleshooting and resolving credits/refunds of duplicate payments.
May assist with deposits and cash receipt applications to the accounting system. Serves as a point person for client billing questions/disputes and continually updates client on status until resolution.
Works with billing department to respond timely to inquiries and requests for revisions or voids.
Works closely with sector leadership and project managers to address client specific questions or needs.
Thoroughly researches contracts and ASAs for potential issues that may impact collection efforts.
Reapplies funds based on client responses.
Uses in-depth research and account reconciliation skills to present data in logical ways, reducing misunderstandings and moving toward timely resolutions.
Remains calm and confident while handling delicate customer complaints and inquiries while diplomatically maintaining client relationships.
Helps manage a portion of the collection process to ensure proper coordination of follow-up inquiries, conflict resolution, negotiation on past due accounts, and referral of accounts to collection agencies. A high level of professionalism and discernment is necessary to review each client’s situation individually and apply an appropriate collection approach.
Conducts sector meetings and/or follows up on outstanding invoices with sector leadership when invoices need specific attention or assistance.
Ensures the accuracy and timeliness of monthly AR aging and collection status reports prior to forwarding to sectors and clients.
Enters collection notes into the account collection system timely and reviews notes provided by others (billers, project managers).
May assist with new and existing client background checks, lien releases and preliminary lien notices. Produces ad hoc reports as needed.
Performs CRM setup and database maintenance to ensure accurate client set up and timely payments.

Benefits

Flexible Work Hours (Because we all need to balance work and life.)
Casual Dress Code (Be yourself, please.)
Paid Volunteer Time (We literally pay you to volunteer.)
Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
Health and Wellness Initiatives (Get Fit and Stay Fit.)
Receptive and Forward-Thinking Leadership (Our doors are always open.)
Clear Career Path Options (We want you to excel.)
Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
Employee Stock Ownership Plan (Yes, our employees are the owners.)
Paid Training for Professional Development (We’ll pay for the time you take getting better at what you do.)
Performance Bonuses (When you do well, we reward you for your work.)
Comprehensive and Extensive Insurance (We’ve got you covered.)
Paid Term Life and Disability (We’ve got your family covered, too.)
Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
Paid Time Off and Sick Time off (Take a break. You deserve it!)
Financial Wellness & Coaching Program (Financial security makes you a happier team member.)