ACCOUNTABILITY TECHNICAL SPECIALIST

Arizona Department of Administration • Phoenix, AZ

5d • $60,000 • Hybrid

About The Position

• The Accountability Technical Specialist plays an important role in supporting
Arizona’s statewide school accountability system. This position works closely
with data analysts and education professionals to help interpret accountability
calculations, review data submissions, and respond to technical questions from
schools and districts across the state. The role involves explaining how
accountability measures are calculated, assisting with basic data validation and
processing, and helping ensure schools understand reporting timelines and
requirements. Applicants should be comfortable working with data, have strong
problem-solving skills, and be interested in developing technical skills such as
database querying (SQL) and understanding how education data systems operate.
• In addition to these technical responsibilities, this position also provides
operational support for the Accountability and Research team. Duties include
coordinating customer service requests from the field, assisting with contracts
and procurement, supporting logistics and facilities coordination, and helping
maintain smooth day-to-day operations for the unit. This role is ideal for
someone who enjoys combining analytical work with collaboration and
communication, and who is interested in supporting educators while developing
technical expertise in education data and accountability systems.
• Occasional in-state travel is required for this position.

The Arizona Department of Education currently utilizes a hybrid work
environment, with up to two days of remote work (contingent upon business
needs). Candidates should apply with an ability and willingness to work
in-office up to five days per week as business needs necessitate.

Requirements

• Interpreting and communicating technical procedures, calculations, or program requirements to stakeholders
• Professional communication with internal staff and external partners via phone, email, and written correspondence
• Basic data validation, quality assurance, and data review processes, willingness to learn basic database querying (e.g., SQL)
• Office administration practices including scheduling, travel coordination, and meeting logistics
• Planning, coordinating, analyzing, and establishing priorities
• Excellent written and oral communication
• Excellent customer service
• Project planning
• Organization
• Report preparation
• Time management
• Detail orientation
• Intermediate skill in using Microsoft Office Word, Excel, Outlook, and PowerPoint
• Work with minimal guidance and maintain confidentiality
• Problem-solve, analyze tasks, and multi-task
• Develop effective operating procedures
• Effectively manage resources

Nice To Haves

• Preference will be given to those applicants who have experience with SQL and/or other computer programming.

Responsibilities

• Provide technical and data support to internal staff and external stakeholders
• Respond to inquiries regarding accountability processes, calculations, timelines, and reporting requirements
• Explain and provide training on accountability methodologies, technical calculations, and data submission processes
• Assist with basic data validation, review, and processing to support accountability reporting and auditing
• Serve as a liaison between schools/districts and the Accountability data team to clarify technical questions and resolve data issues
• Support accountability data quality by identifying potential discrepancies, assisting with data checks, and coordinating follow-up with analysts and stakeholders
• Operational Support for the Accountability Team
• Coordinate meeting logistics, including preparing and distributing save-the-date notices and scheduling support
• Arrange and manage staff travel logistics, including reservations, itineraries, and required documentation
• Submit and manage facilities requests for meetings, trainings, and team events
• Manage procurement activities, including purchasing card (P-card) transactions, supply orders, and contract processing
• Communicate key updates, tasks, and deadlines to internal staff and external partners through phone, email, web postings, and secure file transfers
• Data entry and updating
• Reports
• Survey monitoring

Benefits

• Affordable medical, dental, life, and short-term disability insurance plans
• Top-ranked retirement and long-term disability plans
• Ten paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Sick time accrued at 3.70 hours bi-weekly
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Deferred compensation plan
• Wellness plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees