Poly

General Dynamics Information Technology•Annapolis Junction, MD

18h•$39 - $53•Onsite

About The Position

Account Systems Administrator Transform technology into opportunity as a Account Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Account Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Technician III joining our team. HOW A SYSTEMS TECHNICIAN III WILL MAKE AN IMPACT ● Resolves technical requests from self-service tickets in support of internal and/or outside customers. ● Creates, deletes and modify customer accounts. ● Maintains and updates records and tracking databases. ● Alerts management to recurring problems and patterns. ● Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment. ● Must be able to multi-task and possess good communication and customer service skills. WHAT YOU’LL NEED TO SUCCEED: ● Education: Associates of Arts/Associates of Science ● Required Experience: 3+ years of related experience ● Required Technical Skills: Windows, Microsoft Office (Outlook, Word, Excel), Data Entry ● Security Clearance Level: TS/SCI w/Poly ● Preferred Skills: Ticketing System, Active Directory, Customer Service ● Location: On Site ● Certification: IAT Level 1 ● Shift: Monday - Friday 7pm-3am GDIT IS YOUR PLACE: ● 401K with company match ● Comprehensive health and wellness packages ● Internal mobility team dedicated to helping you own your career ● Professional growth opportunities including paid education and certifications ● Cutting-edge technology you can learn from #GREENWAY #ITPolyMD The likely hourly rate for this position is between $39.10 - $52.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Requirements

Associates of Arts/Associates of Science
3+ years of related experience
Windows, Microsoft Office (Outlook, Word, Excel), Data Entry
TS/SCI w/Poly

Nice To Haves

Ticketing System
Active Directory
Customer Service
IAT Level 1

Responsibilities

Resolves technical requests from self-service tickets in support of internal and/or outside customers.
Creates, deletes and modify customer accounts.
Maintains and updates records and tracking databases.
Alerts management to recurring problems and patterns.
Candidate must be a team player and have the ability to adapt in a dynamic, fast-paced environment.
Must be able to multi-task and possess good communication and customer service skills.