Account Support Specialist for Wholesale Insurance Company

Novatae Risk Group•St. Louis, MO

97d•Hybrid

About The Position

The Account Support Specialist is responsible for assisting the producer/broker in executing growth and profit initiatives by providing exemplary support services and developing/maintaining positive business relationships with retailers, carriers and co-workers. This would be an office position in the St. Louis area, or for qualified applicants, it is possible to structure a hybrid or remote role.

Requirements

Property & Casualty license is required.
Minimum of 2 years of previous P&C insurance experience.
Proficient in basic computer skills, such as Microsoft Office and agency management software.
Knowledge of commercial lines insurance coverage, products, markets, rating, and underwriting procedures is essential.
Skilled in developing excellent inter-personal and client relations; producing effective, accurate verbal and written communication, and active listening with strong attention to detail to ensure document accuracy.
Must possess the ability to work independently, applying knowledge and experience to achieve outstanding results.
Ability to follow processes and procedures and help develop new processes and procedures to help the agency become more efficient.
Team player with a strong work ethic and positive attitude.

Responsibilities

Solicit renewal information on accounts
Endorsement processing
Request information, as needed, to prepare thorough submissions for marketing in accordance with company policies and procedures
Rate new business and renewal submissions within assigned authority or in the direction of the Underwriter
Review carrier quotations for accuracy and send them to agents for consideration
Follow-up with retailers as needed to ensure the bind
Process new business, renewals, endorsements and cancellations including requests to bind coverage, requesting supporting documents from retail agent and/or carrier, preparing invoices, requesting inspections, and corresponding with retail agent and/or carrier as needed
Review policies, endorsements, and other account activity for accuracy
Processes affidavit filings as required and directed
Understand and adhere to state tax requirements
Maintain a good working knowledge of the insurance industry through continuing education, self-study, and seminar attendance