Account Support Consultant WFH

AO Globe Life•Yuba City, UT

2d•Remote

About The Position

AO Globe Life is actively hiring Remote Client Support Specialists to join our fully remote, mission-driven team. This opportunity is ideal for recent or soon-to-be graduates in business, marketing, communications—or individuals who thrive in people-centered, service-focused roles. We provide hands-on training, structured mentorship, and inbound client interest to help you succeed while working from anywhere in the United States. This role focuses on client education, relationship-building, and long-term support. For more than 70 years, AO Globe Life has provided supplemental benefits to union members, credit union clients, veterans, and working families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers. If you’re ready to launch a career that blends purpose, flexibility, and long-term growth, apply today. We’re ready to support your success.

Requirements

Strong communication and interpersonal skills
Organized, self-motivated, and comfortable working independently
Confident in virtual meetings and familiar with digital tools
Passion for helping others and contributing to a purpose-driven organization
Authorized to work in the United States
Reliable internet connection and Windows-based laptop with webcam

Nice To Haves

Customer service or consultative experience preferred, not required

Responsibilities

Conduct virtual consultations with clients via Zoom
Guide individuals and families through personalized supplemental benefit options
Support clients throughout the enrollment process with clarity and professionalism
Maintain accurate, organized digital records
Provide consistent follow-up and client-first communication
Participate in ongoing mentorship, development sessions, and team training
Build meaningful, long-term client relationships