Part-Time Temporary Account Support Assistant
About The Position
Start your next chapter helping us transform historical records into clean, searchable, and future-ready data. The Indiana University Foundation is seeking an Account Support Assistant to support our Administration team on a project-based, hourly assignment. You will play a key role in uploading and indexing legacy files into our OnBase document management system and researching historic gift documentation across our donor, alumni, and endowment systems (e.g., FEM and Crimson) to confirm designations or flag when funds should be moved. You’ll work independently on well-defined tasks- reviewing legacy folders, determining the correct document type (e.g., agreement, supporting emails, or account maintenance), uploading to the proper location, and moving it to the next step in the workflow. You’ll also perform light data-entry/cleanup and research account numbers to ensure accurate indexing. You’ll collaborate with the broader Account Support team, join weekly team meetings, and may assist on other projects as priorities evolve. Success in your first 90 days looks like retaining training quickly, working with minimal oversight, and consistently meeting throughput and quality targets.
Requirements
- High school diploma or equivalent required.
- Experience with data entry, records management, or administrative support preferred.
- Proficiency with Microsoft Office (Word, Excel, Outlook); ability to learn new systems quickly.
- Meticulous attention to detail for accurate indexing and document classification.
- Strong critical thinking and problem-solving to determine document types and locations.
- Proactive "can-do" orientation; enjoys repetitive, heads-down work with consistent output.
- Ability to handle confidential and sensitive information with discretion.
- Excellent organization, time management, and follow-through
- Able to work independently and meet deadlines.
- Clear, professional communication and collaboration within a team environment.
Nice To Haves
- Exposure to donor/alumni or finance/endowment systems (e.g., FEM, Crimson) is helpful but not required.
- Familiarity with OnBase is a plus.
Responsibilities
- Uploading and indexing legacy files into our OnBase document management system
- Researching historic gift documentation across our donor, alumni, and endowment systems (e.g., FEM and Crimson) to confirm designations or flag when funds should be moved
- Reviewing legacy folders, determining the correct document type (e.g., agreement, supporting emails, or account maintenance), uploading to the proper location, and moving it to the next step in the workflow
- Performing light data-entry/cleanup and research account numbers to ensure accurate indexing
- Collaborating with the broader Account Support team
- Joining weekly team meetings
- Assisting on other projects as priorities evolve
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
