Account Supervisor

Lucas Public Affairs • Sacramento, CA

2d • $93,000 - $127,000 • Hybrid

About The Position

As a women-led, Sacramento-based public affairs firm, Lucas Public Affairs is known for its high-level reputation, issue management, and strategic communication campaigns. On every project, we lead with smart strategy, diversity of thought, and deep-rooted connections to get the right people to care about issues that define California’s future. LPA is also a member company of Public Policy Holding Company, Inc., providing us with the unique ability to collaborate with both domestic and international leading government relations and public affairs firms to best serve client needs, and to provide employees with the benefits that come from working in a publicly traded company (London Stock Exchange). Position Overview The Account Supervisor (AS) is a strategic and creative team manager with a dual focus: managing the client relationship and supervising the account team. The Account Supervisor is responsible for driving the client services teams toward on-time and on-strategy completion of program deliverables and commitments and providing supervision and guidance to mid-level and junior account team members. The Account Supervisor also serves as the client’s point of contact on operational direction, tactical challenges, priority alignment and client relations support. This role requires occasional travel to attend client meetings and/or events.

Requirements

• Bachelor’s degree with a major in public affairs, government relations, journalism, or related degree field
• A minimum of 6 years of experience in public affairs, government affairs/lobbying, journalism, or related experience
• Proven success in developing, implementing, and executing strategic communications programs
• Industry knowledge and experience, including a broad knowledge of concepts related to multiple industries, such as: energy, higher education, public health, tourism, technology, health care, insurance and transportation
• Strong knowledge and understanding of California’s political and public affairs environment, regulatory issues, and the news media
• Demonstrate social and digital media enthusiasm and have proven success delivering innovative ways to leverage the latest trends and platforms
• Proven track record of implementing/executing strategic communications programs
• Ability to simultaneously manage multiple projects and collaborate with senior level staff
• Excellent interpersonal and communications skills (e.g., verbal, written, and over the phone)
• Superior organizational skills and attention to detail
• Ability to work in a fast-paced environment

Nice To Haves

• Agency experience, specifically in public affairs/public policy, is highly preferred

Responsibilities

• Spearhead public affairs/strategic communications key client account activities, work deliverables and strategic planning; be independently accountable for implementation of public affairs strategies.
• Lead client meetings; develop and present proposals, strategic plans, client memos/correspondence, and deliver client performance reports.
• Support new business initiatives, departmental growth, and company marketing and branding; be forward-thinking on expanding past existing scope of client work and requests.
• Develop client budgets and assist with projection of team hours for accounts.
• Deliver integrated programs (data, digital, creative, social media, and tactical plans); consistently meet billability and capacity targets.
• Draft and disseminate press releases, fact sheets, news advisories, and social content.
• Simultaneously manage multiple client reports and deliverables; manage client expectations of deliverable due dates.
• Provide continual feedback, mentor, and assist with the professional development of account teams; consistently check in with team to ensure deliverables are on time, in-budget, and high quality.
• Support the supervision and delegation of tasks to junior staff including but not limited to tracking news clips, maintaining and updating key client files, documenting client updates, and other essential client support activities; oversee quality of work deliverables and professional development targets.
• Contribute to the firm’s culture, through agency initiatives & events to support a collaborative and collegial work environment.
• Perform other duties as needed to achieve departmental and company goals.

Benefits

• Unlimited PTO policy, allowing you to take time off as needed and maintain a healthy work-life balance
• Medical/Dental/Vision insurance
• 401K plan with traditional and Roth options
• $100 monthly phone stipend and company paid parking
• Company paid basic life insurance of $50,000, long-term disability, and short-term disability coverage
• Professional development, mentoring, and community engagement opportunities
• Company paid access to a wide range of health and well-being resources and services including telephonic counseling, legal advice, and other services

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level